DescriptionAt MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers' business. Over the years we have fostered a culture in which we are united by shared values-passion, solidarity, generosity, curiosity, and boldness-and these come alive in the work we do and how we do it.
Together, we know our people are our difference-for our clients and our colleagues.
Are you ready to: - Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
- Learn and grow by taking advantage of every opportunity available to you?
- Be the difference and make it happen?
Role Summary
MetaPhase Consulting is seeking a highly experienced
Enterprise Monitoring Lead- IT Subject Matter Expert (SME) to provide strategic technical leadership and hands-on engineering support for the implementation and optimization of the Client's enterprise network monitoring platform. This role will be central to enhancing visibility, performance, and operational responsiveness across a complex, multi-site WAN environment. The SME will engage cross-functional stakeholders, lead monitoring integrations, and drive innovation in proactive network operations.
What You Will Be Doing
- Contribute to the architecture, design, and implementation of solutions to improve the Client's enterprise network monitoring capabilities.
- Integrate and optimize WAN monitoring tools to deliver actionable insights and enable proactive detection of network performance issues.
- Design and maintain advanced dashboards, alerting configurations, and analytical views based on stakeholder requirements.
- Collaborate with technical teams and business units to identify network monitoring needs and translate them into scalable solutions.
- Serve as a liaison between operations teams, leadership, and platform vendors to support monitoring configuration, testing, and rollout.
- Develop and maintain comprehensive documentation, including technical configurations, diagrams, and operational status reports.
- Facilitate knowledge transfer sessions, briefings, and training to ensure platform adoption and effective usage across Client teams.
- Provide subject matter expertise in network diagnostics, platform tuning, and performance enhancement efforts.
- Support transition planning and documentation handoffs between contract teams to ensure continuity and knowledge retention.
What We Need From You (Required)
- U.S. Citizenship (NO EXCEPTIONS) and ability to obtain a Public Trust clearance.
- 10+ years of progressive IT experience in network engineering, infrastructure, or systems integration roles.
- Expertise in WAN architectures, network performance analysis, diagnostics, and operational monitoring strategies.
- Proven experience deploying and managing enterprise-scale monitoring solutions across distributed environments.
- Strong understanding of routing, path analysis, host monitoring, and alert configuration.
- Experience preparing technical documentation in support of governance, ATOs, or compliance requirements.
- Excellent verbal and written communication skills; able to effectively communicate complex technical concepts to non-technical stakeholders.
- Bachelor's degree in Computer Science , Information Systems, Engineering, or a related technical field.
Bonus Points (Preferred Qualifications)
- Experience with commercial network observability tools such as ThousandEyes , SolarWinds, PRTG, or similar.
- Master's degree in computer science, IT, or related discipline ( may be considered in lieu of required experience).
- Relevant certifications such as: AWS Certified Solutions Architect, Cisco Certified Network Professional (CCNP), CISSP, ThousandEyes Certified Professional.
- Familiarity with infrastructure-as-code and automation tools (e.g., Ansible, Terraform).
- Experience supporting federal or enterprise IT transformation initiatives.
Work Setup & Travel
Hybrid work environment.
2-3 days per week onsite in Washington, DC ; remote work subject to Client approval.
Occasional local travel may be required and is not reimbursable.
Education & Clearance Requirements
Bachelor's degree required . Master's degree may substitute for 2-3 years of experience.
Must be eligible for and able to maintain a Public Trust clearance.
U.S. Citizenship required .
Compensation: - Compensation decisions are dependent on the facts and circumstances of each case.
Benefits & Perks:
At MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, and comprehensive health coverage (medical, dental, vision, life, and disability). We also offer a 401(k) with company match, FSA/HSA options, commuter benefits, and much more. About MetaPhase MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:
Best Places to Work
- Washington Post Top Workplaces - 2022, 2023, 2024
- Washington's Business Journal's Best Places to Work - 2021, 2022
- Virginia Businesses Best Place to Work - 2021, 2022, 2023, 2024
- Northern Virginia Technology Council Top 100 Technology Firms - 2020
MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.
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