E2E Solution Architect (OSS/BSS)

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Role: Solutions Architect (Operational Technology) Location: Remote - Quarterly tra

BusinessSystemsAnalystUnifiedCommunications Location: 100% Remote within US Hours:20hours/week EstimatedDuration: August 1 early February (~6 months), with potential extension based on mutual fit and project phase Overview Our client is undertaking a strategic evaluation of its unified communications environment, transitioning from a 30-year Cisco on-premises infrastructure toward a UCaaS model, with Microsoft Teams as the leading candidate solution. Our client is seeking a Business Systems Ana

Lead Oracle Service Cloud functional design and configuration. Gather and analyze customer service and contact center requirements. Configure case management, workflows, business rules, and knowledge management. Conduct workshops, fit-gap assessments, and solution demonstrations. Develop functional specifications and business process documentation. Support Service Cloud integrations with OFS and enterprise applications. Lead functional testing and user acceptance activities. Facilitate training

Location: New York City, NY Salary: $165,000.00 USD Annually - $175,000.00 USD Annually Description: Our client is currently seeking a ServiceNow Architect The candidate should have: Can be 100% Remote for local resource12+ years of total industry experience4+ years of experience on the ServiceNow platformStrategic thinking with a pragmatic, delivery-focused mindsetStrong analytical, problem-solving, and decision-making abilitiesProven leadership, mentoring, and team enablement capabilitiesA