Systems Administrator

Job#: 3025273

Job Description:

Title: Computer Systems Support Engineer

Location: Lancaster, PA

Rate: Up to $35/hr

Type: Contract to hire

Onsite requirement: YES, Monday through Friday

Position Summary:

Under the supervision of the department director, this role administers and manages the LG computer systems, ensuring optimal interaction between applications and business processes. This position requires technical, functional, and analytical skills to leverage the system for maximum benefit. Responsibilities include system installations, maintenance, training, and user support. The role also involves supervising projects, people, and all aspects of system implementation and maintenance.

Essential Functions:

• Customer Requests: Handle initial requests, define scope and benefits, and coordinate with relevant parties to manage interactions between applications and business processes.
• System Support: Design and develop system tables, scripts, backups, and recovery processes. Analyze and create reports, develop training materials, and ensure system stability and performance.
• Troubleshooting: Provide timely support for Level 1 and 2 issues, assist with troubleshooting, and escalate problems as needed.
• Ongoing Support: Establish maintenance schedules, maintain FAQs, perform benefit analyses, plan application upgrades, and coordinate hardware purchases. Track and prioritize enhancements and problems to ensure systems meet business goals.

Secondary Functions:

• User Requirements: Assist in developing user requirements, concept designs, and business plans for project approval.
• Selection and Implementation: Aid in final selection, contract negotiation, and implementation of hardware, software, networks, and training environments.
• Business Continuity: Assist in developing Business Impact Analyses to ensure continuity.
• On-Call Responsibilities: Participate in on-call duties as required.
• Additional Support: Coordinate data conversion plans, troubleshoot Level 3 issues, and develop process improvements.

Job Requirements

Education: Bachelor's degree in Computer Science, Business Administration, Engineering, or a Science degree focused on automation and process improvement; or an equivalent combination of education and experience.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.