IT Product Manager

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.

Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.

1. Product experience in creating user stories, epics.
2. Product experience in researching.
3. Product experience in collecting and identifying data.
4. CIAM experience writing user stories
5. CIAM experience with researching

• Work closely with stakeholders to elicit, document, and validate business and technical requirements for the CIAM platform.
• Analyze existing authentication and authorization workflows and identify opportunities for improvement using the CIAM solution.
• Assist in mapping user journeys and defining use cases for login, registration, password management, and multi-factor authentication across all channels.
• Collaborate with project managers, developers, and QA teams to ensure requirements are accurately implemented and tested.
• Monitor and report on project progress, risks, and issues, ensuring timely resolution and escalation when necessary.
• Support user acceptance testing (UAT) and provide training and documentation to business users and support teams.

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• 2+ years of experience as a business or product analyst, preferably with identity management or digital authentication projects.
• Strong understanding of CIAM concepts, security protocols (OAuth, SAML, OpenID Connect), and digital channel integration.
• Understanding of Identity Provider (IdP) platforms, Multi-Factor Authentication (MFA) policy design, and adaptive/risk-based authentication strategies.
• Foundational working knowledge of Splunk and SQL for querying, analyzing, and reporting.
• Experience working in agile project environments is a plus.