Java Developer/Production Support

Position Overview

We are seeking a Java Full Stack Developer to join our technology team supporting enterprise-grade applications within a retail banking environment. This role is split between new feature development (50%) and application/code/production support (50%) for mission-critical platforms such as billing and other digital banking systems. The ideal candidate has strong hands-on experience with modern Java and Angular technologies, solid troubleshooting skills, and the ability to work closely with both business stakeholders and technical teams in a regulated banking environment.

Key Responsibilities

Application Development (50%)

• Design, develop, and enhance microservice-based applications using:
  • Java (Spring Boot)
  • RESTful APIs
  • Angular (modern versions)
• Implement reusable components and services following enterprise coding standards.
• Contribute to API documentation using Swagger/OpenAPI.
• Participate in solution design discussions and technical planning sessions.
• Write clean, maintainable, and testable code.
• Collaborate with UX teams leveraging Figma designs.
• Support digital banking initiatives and customer-facing platforms.
• Contribute to user story refinement and technical task breakdown.

Application / Production Support (50%)

• Provide Level 2 / Level 3 support for production applications.
• Troubleshoot application defects across microservices and UI layers.
• Analyze logs, performance issues, and integration failures.
• Perform root cause analysis (RCA) and implement permanent fixes.
• Support deployments and environment troubleshooting (DEV, QA, UAT, PROD).
• Work closely with business users to triage production issues.
• Ensure compliance with banking and regulatory requirements.

Required Qualifications

• 3-5 years of experience in Java full stack development.
• Strong experience with:
  • Java / Spring Boot
  • Microservices architecture
  • REST APIs
  • Elastic Search
  • Dynatrace
• Experience supporting production systems in a structured SDLC environment.
• Familiarity with banking or financial services domain.
• Understanding of regulatory and compliance-driven environments.
• Experience reading and interpreting process diagrams and business flows.
• Strong debugging and problem-solving skills.
• Excellent communication skills; comfortable interacting with both developers and business users.
• Willingness to learn and expand technical breadth.

Preferred Qualifications

• Retail banking experience.
• Digital platform experience.
• Experience using Swagger/OpenAPI.
• Experience contributing to user stories and technical documentation.
• Exposure to CI/CD pipelines and DevOps practices.
• Experience participating in Agile/Scrum ceremonies.

Key Competencies

• Analytical troubleshooting mindset
• Ownership and accountability in production environments
• Clear verbal and written communication
• Collaboration across cross-functional teams
• Adaptability in a fast-paced banking technology environment

This role allows the developer to work on new features and functionality it also has a partition of work that is dedicated to production support. Bugs/Errors/Defects that need triage as they come up in production.

Candidates must express interest in ultimately becoming part of the Production Support team.

Experience in ServiceNow for ProdSupport is a plus