Senior IT Analyst / Programmer – Power Platform & Reporting Automation

Job Summary

We are seeking a Senior IT Analyst / Programmer with strong expertise in Microsoft Power Platform, Power BI, reporting, and automation to support reporting and automation initiatives for the SOFT Lab information system.

The ideal candidate will have hands-on experience with Power Platform/Power BI, healthcare technology environments, custom and vendor-supplied applications, data reporting, and automation. The candidate will work in a 2-week Agile sprint environment using Azure DevOps and collaborate with technical and business stakeholders across multiple teams.

The SOFT Lab system contains data in Google BigQuery and on-premises Oracle, requiring strong reporting, data integration, and analytical capabilities.

Key Responsibilities

• Design, develop, implement, and maintain custom system software, reporting solutions, and automation workflows.

• Develop and maintain solutions using Microsoft Power Platform and Power BI.

• Build interactive Power BI dashboards, reports, and data visualizations for business and technical stakeholders.

• Automate reporting and business processes using Power Platform tools.

• Work with data residing in Google BigQuery and on-premises Oracle.

• Evaluate alternative technical approaches and present recommendations to technical teams and leadership.

• Maintain and enhance existing applications, reports, dashboards, and automation solutions.

• Analyze business and technical requirements and translate them into scalable reporting and automation solutions.

• Produce and maintain system requirements, technical designs, documentation, resource inventories, and implementation plans.

• Support both custom-developed and vendor-supplied applications.

• Collaborate with healthcare technology, application, infrastructure, reporting, and business teams.

• Work effectively with stakeholders across multiple departments and Mayo Group practices.

• Participate in 2-week Agile development sprints and manage work through Azure DevOps.

• Provide technical and project leadership to other team members when required.

• Coordinate with vendors and external support teams for issue escalation and resolution.

• Troubleshoot application, reporting, data, and system performance issues.

• Support production environments and participate in 24/7 on-call support when required.

• Follow software development and system design best practices.

• Manage multiple complex assignments and projects simultaneously.

Required Skills

Must-Have

• Expert-level Microsoft Power Platform experience

• Expert-level Power BI experience

• Strong experience in reporting and automation

• Experience working with healthcare technology

• Experience supporting custom-developed and vendor-supplied applications

• Strong understanding of system design principles and software development methodologies

• Strong analytical, troubleshooting, and problem-solving skills

• Excellent communication and stakeholder management skills

• Ability to work independently and take initiative

• Strong organizational and project management skills

• Experience managing multiple projects/tasks simultaneously

Technical Skills

Preferred / Nice-to-Have Skills

• Experience with Azure DevOps

• Experience with Tableau

• Experience with Crystal Reports

• Experience with SQL Server Reporting Services (SSRS)

• Experience with Google BigQuery

• Experience with Google Cloud

• Experience with Python

• Experience with Epic analytical/reporting tools, including:

  • Chronicles

  • Clarity

  • Caboodle

  • Reporting Workbench

  • Cogito

  • Slicer Dicer

Healthcare Experience

Candidates should have experience working in healthcare technology environments, preferably with exposure to healthcare applications, reporting systems, analytical platforms, or clinical/business data.

Experience with Epic analytical tools is highly desirable but not mandatory.

Education

Required:

• Bachelor's degree with 3+ years of experience, including at least 1 year of demonstrated technical experience.

OR

• Associate's degree with 7+ years of experience, including at least 1 year of demonstrated technical experience.

Preferred:

• Master's degree in an applicable field.

Work Environment

• Remote position

• Work performed in an Agile/Scrum environment

• 2-week sprint cycles

• Azure DevOps used for project/work management

• Collaboration with distributed teams and stakeholders

• Potential 24/7 on-call support requirement

Ideal Candidate Profile

The ideal candidate is a Senior IT Analyst / Programmer with expert-level Power Platform and Power BI skills, strong reporting and automation experience, and exposure to healthcare technology. The candidate should be comfortable working with Oracle and BigQuery data sources, developing dashboards and automated reporting solutions, collaborating with business and technical stakeholders, and independently managing multiple projects in an Agile environment.

Priority Skills:
Power Platform | Power BI | Reporting & Automation | Healthcare Technology | Oracle | BigQuery | Azure DevOps