VDI Engineer

Title: Sr. VDI Engineer

Location: Foster City, CA(Onsite)

Job Summary

We are seeking a VDI Engineer to design, support, and optimize our VMware Horizon-based virtual desktop infrastructure across on-premises VMware and AWS environments. You will own day-to-day operations, drive automation through Infrastructure as Code, and resolve complex end-user and platform issues.

Key Responsibilities:

• Administer and support VMware Horizon environments, including connection servers, desktop pools, and UAG/load balancers, app volumes & DEM.
• Automate provisioning and configuration of AWS and VMware infrastructure using Terraform.
• Troubleshoot and resolve complex issues across the VDI stack: compute, storage, network, authentication, and display protocol performance.
• Monitor system health, capacity, and user experience; perform root cause analysis and implement preventive fixes.
• Maintain patching and upgrade lifecycles and document runbooks and architecture.

Qualifications & Requirements:

• 5+ years of hands-on experience supporting production VMware Horizon deployments.
• In-depth understanding of VMware virtualization platforms, including hands-on familiarity or conceptual knowledge of vSphere, vCenter, and Aria Automation.
• Proven experience writing and managing Terraform for both AWS and VMware stacks.
• Extensive troubleshooting experience, including performance analysis, log review, and root cause analysis in large-scale environments.
• Proficiency in PowerShell and/or Python scripting, plus experience with monitoring tools (e.g., Horizon Help Desk, Aria Operations, CloudWatch, Prometheus and Grafana).
• Strong understanding of virtualization, networking, Active Directory, and storage; bachelor’s degree in a related field or equivalent experience (VCP-DTM/VCP-DCV preferred).