Cisco contact center technician / voice Lead - onsite downtown New York

Please send resume with rate expectations. Senior-level technical and operational position focused on managing and optimizing Cisco-based contact center platforms. Advanced technical expertise with leadership and quality assurance responsibilities to ensure high performance, compliance, and customer satisfaction. Responsible for delivering advanced technical support, troubleshooting complex incidents, and maintaining the integrity and efficiency of Cisco contact center systems. This role is cri

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