ECM Business Systems Analyst (FileNet / CMOD)
Location: Cincinnati, OH (Hybrid)
Position Type: Full-Time
Direct Client: Fifth Third Bank : 1917
Skills:
- Ability to translate business needs into clear technical requirements
- ECM
- FileNet
- CMOD
- OnBase, or similar
- Strong analytical and problem-solving skills, especially in complex, cross-functional environments
JOB DESCRIPTION
Department: Software Engineering / ECM
About the Role
We are seeking a highly skilled Business Systems Analyst to support the consolidation of FileNet, CMOD, and other enterprise content platforms. This role will partner closely with business units, technical teams, and migration workstreams to define the target-state content architecture and ensure a smooth, compliant migration of documents, metadata, workflows, and security models into the target FileNet environment.
The ideal candidate has deep experience in enterprise content management, strong analytical skills, and the ability to translate complex business needs into clear technical requirements. Communicate effectively and lead project meetings.
Key Responsibilities
Current-State & Target-State Analysis
Serve as the SME on how business lines use FileNet for document storage, retrieval, and workflow automation.
Analyze document classes, metadata models, workflows, and security structures across both organizations.
Partner with business stakeholders to determine how document types map into the target FileNet environment.
Identify inefficiencies, manual touchpoints, redundancies, and compliance or risk concerns in current systems.
Business Alignment & Decision Support
Work with LOB leaders to gather business requirements, regulatory obligations, and retention policies.
Facilitate decisions related to document ownership, classification, and access rights.
Define business rules for document disposition, consolidation, archival, and lifecycle management.
Recommend appropriate migration strategies (e.g., lift-and-shift, redesign, consolidation, or retirement).
Requirements & Implementation Support
Translate business requirements into functional specifications for FileNet developers and system administrators.
Ensure workflows accurately reflect business rules, exception handling, approval paths, and audit requirements.
Collaborate with FileNet engineers to implement or revise workflows, metadata structures, and security configurations.
Validate that technical solutions meet business, legal, compliance, and audit expectations.
Migration & Change Enablement
Support migration efforts by validating required mappings, testing migrated content, and resolving issues with stakeholders.
Help determine which workflows should migrate as-is, be consolidated, or be redesigned.
Document decisions, updated processes, and target-state designs.
Assist with user training and change management related to new folder structures, workflows, and access models.
Continuous Improvement
Analyze post-migration usage patterns and business feedback to identify improvement opportunities.
Recommend enhancements, automation, or workflow optimization to reduce manual effort and increase efficiency.
Qualifications
Required
Experience working with ECM platforms such as FileNet, CMOD, OnBase, or similar.
Strong analytical and problem-solving skills, especially in complex, cross-functional environments.
Ability to translate business needs into clear technical requirements.
Experience supporting large-scale migrations, system integrations, or platform consolidations.
Strong communication skills with the ability to engage both technical and non-technical stakeholders.
Preferred
Experience with FileNet P8, workflow automation, metadata models, and document taxonomy.
Background in banking, financial services, or compliance-driven environments.
Familiarity with data governance, retention policies, or regulatory document management requirements.
Experience with M&A-related system integrations or consolidations.
Why Join Us?
Play a key role in a high-impact, enterprise-wide content consolidation initiative.
Work at the intersection of business strategy, technology, and regulatory compliance.
Collaborate with engineers, architects, and business leaders to shape the future-state document ecosystem.
Explore growth opportunities within Enterprise Content Management and workflow automation.
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