Business Analyst 3 - Software Development

job summary:

We are seeking a senior-level Business Analyst (Business Analyst 3) to support the modernization of a statewide referral system for long-term services and supports (LTSS). This role focuses on analyzing complex business processes, gathering and documenting requirements, and partnering with stakeholders and IT teams to design effective, technology enabled solutions.

This is a contract opportunity with a high degree of autonomy, ideal for an experienced Business Analyst who enjoys working on impactful, public-facing initiatives. The position is currently remote, requires Texas residency, and offers a competitive hourly rate.

The successful candidate will bring deep experience in requirements elicitation, stakeholder collaboration, and business process improvement, and will play a key role in improving how services are accessed and coordinated across multiple systems.

location: Telecommute

job type: Contract

salary: $72 - 77 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Job Responsibilities

• Review, analyze, and evaluate business systems, workflows, and user needs
• Elicit, document, and analyze business and technical requirements
• Conduct business process analysis and reengineering to identify improvement opportunities
• Develop solution options, risk assessments, and cost/benefit or ROI analyses
• Prepare detailed documentation, including business cases, planning documents, and functional specifications
• Serve as a liaison between business stakeholders, program areas, and IT teams
• Assess existing processes to identify trends, gaps, and opportunities for improvement
• Support initiatives to modernize referral systems and improve service coordination
• Collaborate with internal and external stakeholders to ensure solutions meet business needs

qualifications:

Qualifications

8+ years of experience as a Business Analyst supporting applications or software development initiatives

Proven experience eliciting, documenting, and managing business and technical requirements

Strong ability to communicate complex technical concepts to both technical and non-technical stakeholders

Experience writing business cases, planning documents, and functional specifications

Demonstrated success working with stakeholders to gather input, develop plans, and drive initiatives to completion

Strong analytical, problem-solving, and critical-thinking skills

Experience serving as a liaison between business teams and IT organizations

Background in business process analysis and reengineering

Ability to work independently while collaborating effectively with cross-functional teams

Must currently reside in Texas; position is remote with potential future on-site requirements in Austin

Ability to pass a criminal background check and complete required state security agreements

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.