Job Title: Intermediate Systems Analyst
Job Location:: Providence RI
Position Overview
The Intermediate Systems Analyst is responsible for system analysis, User Acceptance Testing (UAT) validations, data analysis, incident tracking, and coordination with state vendors and partner agencies. This role supports DHS program operations by translating business and policy requirements into functional system solutions, validating data quality, monitoring KPIs, and assisting with implementation and testing activities for integrated eligibility and case management systems.
The analyst will work closely with DHS program teams, operations staff, vendors, and federal agencies to support application enhancements, issue resolution, reporting, and system improvements related to social service programs such as SNAP, RIW, CCAP, CCRU, LTSS, Medicaid, and related services.
Required Qualifications
Experience
- 5-7 years of experience in:
- System analysis
- User Acceptance Testing (UAT)
- Business requirements gathering and documentation
- Technical application development environments
- Data analysis and SQL scripting
- Incident management and issue resolution
Technical Skills
- Strong experience with:
- SQL query development and data validation
- Automated test script execution
- KPI validation and reporting
- Backend data repository analysis
- Use Case development and process flow modeling
- Gap Analysis techniques
- Integrated Eligibility Systems (IES)
- Data visualization and reporting tools (Tableau preferred)
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