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IT Helpdesk

San Jose, CA, US • Posted 5 days ago • Updated 6 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Technical Support
Leadership
Usability
Electrical Engineering
Research and Development
Computer Hardware
Reporting
Backup
Technical Writing
Auditing
Inventory
Linux+
Cisco
Network
Ansible
Red Hat Enterprise Linux
CentOS
Ubuntu
Linux
Operating Systems
Management
Asset Management
Communication
Attention To Detail
Problem Solving
Conflict Resolution

Summary

Company Description

For More Open Positions Visit us at:
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Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description
Installing and configuring hardware and software components to ensure usability.
Rack and stacking Server, lifting up to 50lb weight.
Troubleshooting hardware and software issues.
Ensuring electrical safety standards are met.
Repairing or replacing damaged hardware.
Upgrading the entire system to enable compatible software on all computers.
Install and configure systems which support infrastructure and/or R&D activities.
Develop and maintain installation and configuration procedures.
Performing tests and evaluations of new software and hardware.
Providing support to users and being the first point of contact for error reporting.
Establishing good relationships with all departments and colleagues.
Conducting daily backup operations.
Managing technical documentation.
Operations and Support
Asset Management, includes 4 physical asset audits per year
Need to track inventory any time

Qualifications
4+ years of experience in computer networks and systems maintenance.
A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
Forman deployment experience
Ansible experience
RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
Asset Management experience
Excellent written and verbal communication skills.
Good interpersonal skills.
Attention to detail.
Good problem-solving skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: 90803333
Position Id: 8cd9adf3696c7120fa4598ca4db8d98b
Posted 5 days ago

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