Lead ServiceNow Developer

Solution IT Inc. is looking for Lead ServiceNow Developer for one of its clients in Remote

Job Title: Lead ServiceNow Developer

Responsibilities:

• Design, develop, and implement ServiceNow solutions across ITSM, HRSD, and related modules.
• Configure and customize ServiceNow applications including Incident, Problem, Change, Knowledge, Service Catalog, and CMDB.
• Develop and maintain workflows, Business Rules, UI Policies, Script Includes, and Flow Designer automations.
• Build and manage integrations with third-party systems using REST APIs, web services, and other protocols.
• Collaborate with business analysts and process owners to translate business requirements into scalable technical solutions.
• Perform system administration including upgrades, cloning, access control, and performance monitoring.
• Create and maintain dashboards, reports, and KPIs for performance analytics and process improvement.
• Support platform governance, security compliance, and best practices for instance management.
• Contribute to the ServiceNow roadmap by identifying opportunities for automation and platform optimization.

Required skills

Strong experience with:

• ITSM implementations and enhancements
• Service Portal development
• Flow Designer and Workflow
• Business Rules
• Script Includes
• UI Actions
• UI Policies and Data Policies
• Custom Application Development
• Update Sets and release management
• CMDB and Asset Management
• ServiceNow platform optimization and troubleshooting

Preferred Experience

• HRSD
• ITAM
• ITOM
• IRM / GRC
• SecOps
• SPM
• ServiceNow Certifications (CSA, CAD, CIS, etc.)

Work Site: Remote

Duration: Longterm

Expected Start Date: Immediate

Number of Positions: 01

Please send your responses back to

About Solution IT

Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston, Massachusetts.

Thanks

Recruiting Team

SOLUTION IT INC

Work: / Extn 120 / 137

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