IT Operator

Job Title: IT Operator
Location: Hybrid Work Model Reporting to Vienna, VA and Pensacola, FL
Pay Rate: Open to Both C2C and W2 options 
Position Type: Multiyear Contract

Responsibilities

• Manage and monitor network processes, including routers, switches, and connections.
• Utilize Moogsoft monitoring and alert systems or equivalent systems to ensure operational stability.
• Maintain vendor relations and manage portal ticketing access via Teams and ServiceNow.
• Communicate effectively with team members and document processes accurately.
• Handle 24x7 operations across any shift schedule, demonstrating strong process management skills.

• Strong process management skills and general knowledge of networking hardware and connections.
• Experience with Moogsoft or similar monitoring/alert systems.
• Familiarity with vendor relations and portal ticketing (Teams, ServiceNow).
• Excellent written and analytical skills.
• Ability to work any shift in a 24x7 operation.
• Educational background or equivalent experience preferred.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1