Training Specialist

Team & Objective

• Part of the Global Learning Team at Client
• Focused on enabling HR Technology Transformation
• Supporting enterprise-wide learning initiatives tied to HR systems

Core Responsibilities

• Design, develop, and manage learning solutions
• Create eLearning modules
• Develop and deliver Instructor-Led Training (ILT)
• Build job aids and quick reference guides
• Create training videos
• Develop scalable Just-in-Time (JIT) learning assets
• Support training aligned with Workday services

Required Experience

• Strong experience with Workday (Very Important)
• Experience with HCM systems
• Exposure to large-scale Workday or HCM implementation
• Experience working in an enterprise environment
• Background in learning design, development, and deployment

Nice to Have

• Portfolio showcasing learning content (eLearning, videos, job aids, etc.)

Work Model

• Role aligned to Hybrid – Chicago, IL
• Remote possible for candidates with strong Workday + HCM experience

Key Focus Areas

• HR Tech transformation initiatives
• Enterprise learning enablement
• Scalable learning solutions
• Performance support content (JIT learning)

Job Description:

Top Skill sets

1. Deep Workday training experience (can consider other system/technical training skill set but Workday is #1 preference) with implementation being ideal
2. Instructional Design experience (Articulate Rise is preference, other tools are secondary)
3. Large organization experience needs to have but not critical if Workday skill set is deep
4. Problem solving - Strong problem-solving skills with a creative and solution-oriented mindset
5. Prioritization – Makes smart scope decisions under tight timelines, balancing speed, quality, and impact.
6. Comfort with Ambiguity – Thrives in unclear problem spaces; able to move forward with partial information while continuously validating assumptions.

Nice to have skills or certifications:

1. Microlearning tools (7Taps, Synthesia, and Vyond)

2. Experience implementing ServiceNow/ServiceNow for HR

3. Familiarity with change management concepts/adoption strategies for technology transformations

Instructional Designer – HR Technology & Workday Enablement

We are looking for an Instructional Designer to join the Global Learning team, with a strong focus on enabling enterprise HR technology transformations, including a Workday Human Resources Information Systems (HRIS)/Human Capital Management (HCM) transition. In this role, this individual will design, develop, and manage learning experiences that support large-scale system adoption, behavior change, and readiness across various employee populations.

Key responsibilities

The Instructional Designer – HR Technology & Workday Enablement is responsible for designing and developing learning experiences, including instructor-led and eLearning courses, microlearning, and job aids, while managing logistics and ensuring a smooth learning experience for participants. This role goes beyond course development and requires comfort operating in complex, fast-moving transformation environments where requirements evolve and influence is critical.

• Design and deliver learning solutions that support HR technology transformations (e.g., Workday HCM, Payroll, Talent), including role-based enablement for end users, people leaders, HR partners, and support teams
• Partner closely with HR, HRIS, IT, Change Management, Communications, and vendor teams to understand complex end-to-end process, translate system design, and future-state workflows into effective learning experiences for HR, Payroll, Manager, and all employee audiences
• Apply Instructional Systems Design (ISD) and adult learning principles to create learner-centric content that drives adoption and behavior change during system and process transformations
• Support change and adoption efforts by reinforcing new ways of working, not just how to use the system
• Create scalable, just-in-time learning assets (job aids, simulations, walkthroughs, knowledge articles) to support system adoption and performance in the flow of work
• Develop learning aligned to key transformation milestones, including testing cycles, deployment waves, and post-launch sustainment
• Establish, track, and analyze key learning metrics and learner feedback to evaluate program success and drive continuous improvement

What’s needed to succeed

Minimum qualifications

• 3+ years of experience in instructional design and learning development
• Hands-on experience designing and delivering learning for enterprise HR technology implementations (e.g., Workday or comparable HCM platforms)
• Experience supporting large-scale enterprise transformations, system implementations, or operating model changes
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Rise, Articulate 360
• Excellent written and verbal communication skills
• Strong problem-solving skills with a creative and solution-oriented mindset
• Ability to manage change, ambiguity, and competing priorities effectively
• Must be legally authorized to work in the United States without sponsorship
• Reliable, punctual attendance is an essential function of the role

Preferred qualifications

• Experience in a similar corporate environment
• Experience with microlearning tools such as 7Taps, Synthesia, and Vyond
• Experience implementing ServiceNow; ServiceNow for HR preferred
• High business acumen with the ability to translate organizational needs into impactful learning solutions
• Familiarity with change management concepts and adoption strategies in technology transformations
• Experience working in agile or phased deployment environments
• Willingness to travel up to 10% as needed

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans