Zendesk Admin / Analyst

Remote • Posted 4 days ago • Updated 4 days ago
Contract Independent
Contract W2
6 Months
No Travel Required
Remote
$50 - $60/hr
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Zendesk

Summary

Estuate Inc is hiring for a Part time role

Zendesk Admin 

Part time role

Remote

  • 3 or more years of experience supporting or administering Zendesk
  • Hands-on experience with Zendesk Support and Zendesk Explore
  • Strong understanding of ticketing workflows, triggers, automations, macros, views, and service level agreements
  • Experience managing users, organizations, groups, roles, and permissions
  • Experience creating Zendesk reports, dashboards, and performance metrics
  • Ability to troubleshoot configuration, integration, and workflow issues
  • Experience gathering requirements and working with business and technical stakeholders
  • Strong documentation, communication, and problem-solving skills
  • Ability to work independently and manage multiple priorities in a contractor environment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10179895
  • Position Id: 9006831
  • Posted 4 days ago
Contact the job poster
MK

Mukesh Kathad

Recruiter @ Estuate Inc.
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