Job DescriptionDirector of Enterprise IT
Bravotech, a leader in IT staffing and staff augmentation services, is seeking a talented Director of Enterprise IT for a premier health services client based in Florida. This is a fully remote leadership opportunity focused on driving enterprise IT strategy, operational excellence, infrastructure modernization, desktop support transformation, and scalable IT service delivery across the organization.
This role reports directly to the SVP of Technology and will lead enterprise IT operations, infrastructure strategy, ITSM initiatives, desktop support services, compliance alignment, and organizational technology transformation efforts.
Top Skills
- Enterprise IT Leadership
- IT Infrastructure Management
- ITSM / ITIL
- CMDB Administration
- Desktop Support Operations
- Cybersecurity & Compliance
- Disaster Recovery & Business Continuity
- Vendor & Project Management
- Change Management
- Healthcare IT Environment
- NIST / HITRUST / SOC2 Type II
- Team Leadership & Mentorship
Key ResponsibilitiesStrategic IT Leadership
- Define and execute enterprise IT strategies aligned with organizational goals and operational growth initiatives.
- Partner with executive leadership to drive technology modernization and digital transformation efforts.
- Recommend and implement scalable technology solutions to improve operational efficiency and business performance.
Infrastructure & Enterprise Systems
- Oversee enterprise infrastructure, internal systems, applications, and end-user technologies.
- Ensure system reliability, security, scalability, and performance across all IT platforms.
- Monitor infrastructure health, identify risks and vulnerabilities, and implement upgrades or enhancements.
- Evaluate and deploy emerging technologies to improve organizational capabilities and operational effectiveness.
Desktop Support & End-User Services
- Lead enterprise desktop support operations and service delivery initiatives.
- Establish and maintain standardized processes for troubleshooting, support, hardware lifecycle management, and endpoint operations.
- Implement proactive monitoring and preventative measures to minimize end-user disruptions.
- Oversee employee hardware inventory, provisioning, and lifecycle management.
- Partner with HR, Finance, and Security teams to optimize onboarding and offboarding processes and improve employee technology experience.
Cybersecurity, Compliance & Business Continuity
- Collaborate with Security teams to strengthen enterprise security posture and operational controls.
- Support initiatives aligned with NIST, HITRUST, and SOC2 Type II frameworks.
- Develop and maintain disaster recovery and business continuity strategies.
- Ensure enterprise IT operations align with regulatory and compliance requirements.
Project & Vendor Management
- Lead enterprise IT projects from planning through execution and deployment.
- Manage third-party vendors, technology partners, contracts, and service delivery expectations.
- Drive organizational change management initiatives to ensure successful adoption of new technologies and processes.
- Manage IT budgets and ensure cost-effective operational strategies.
Team Leadership
- Hire, mentor, and develop high-performing IT teams.
- Foster a collaborative, service-oriented, and innovative IT culture.
- Provide leadership and escalation support for complex technical and operational challenges.
Required Qualifications
- Strong experience leading enterprise IT operations and infrastructure teams.
- Deep understanding of ITSM frameworks, CMDB principles, and ITIL best practices.
- Experience managing enterprise desktop support and end-user computing environments.
- Proven success leading strategic IT initiatives and organizational transformation efforts.
- Strong project management and change management experience.
- Experience overseeing disaster recovery, business continuity, and cybersecurity initiatives.
- Strong analytical, troubleshooting, and operational problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Experience managing vendor relationships, contracts, and technology partnerships.
Preferred Qualifications
- Healthcare or health services industry experience.
- Knowledge of regulatory compliance frameworks and standards.
- Experience supporting environments aligned with:
- NIST
- HITRUST
- SOC2 Type II
Ideal Background
- Director of IT
- Enterprise Infrastructure Manager
- IT Operations Director
- Head of Enterprise Technology
- IT Service Delivery Director
- Senior IT Infrastructure Manager
- Enterprise Support Services Leader
Meet Your RecruiterAngela HardemonText me about this job - Please include your name and Job Title in your Text.Thanks! 
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