We are seeking a Platform Engineer to join our Market Risk Technology team in support of a mission-critical risk analytics platform used for regulatory reporting, stress testing, and daily risk management activities.
This role is responsible for learning, supporting, maintaining, and enhancing a complex market risk platform while ensuring its stability, reliability, scalability, and operational resilience. You'll work closely with Risk, Quantitative Analytics, Data Engineering, Infrastructure, and Technology teams to support critical business functions and regulatory processes.
The ideal candidate enjoys troubleshooting complex systems, improving operational processes, automating repetitive tasks, and developing deep expertise in enterprise platforms.
Key Responsibilities
Platform Support & Operations
- Support and maintain a market risk analytics platform, including platform components, configurations, batch processes, calculations, and integrations.
- Monitor production processing, system health, and platform performance.
- Diagnose and resolve production incidents, processing failures, and data quality issues.
- Support month-end processing, stress testing activities, and regulatory reporting cycles.
- Participate in on-call and operational support rotations as required.
Platform Engineering & Maintenance
- Configure and maintain platform components to support evolving business and regulatory requirements.
- Perform platform upgrades, patching, tuning, and configuration changes.
- Improve platform reliability, scalability, monitoring, and operational transparency.
- Enhance error handling, recovery processes, and operational tooling.
- Automate manual operational activities to improve service quality and efficiency.
Incident & Problem Management
- Act as a technical responder for platform-related production incidents.
- Partner with infrastructure teams, vendors, and business stakeholders to resolve complex issues.
- Conduct root-cause analysis and implement preventative solutions.
- Participate in post-incident reviews and continuous improvement initiatives.
Collaboration & Risk Technology Support
- Partner with Risk Management, Credit Risk, Quantitative Analytics, Data Engineering, and Infrastructure teams.
- Develop an understanding of market risk concepts such as:
- Value at Risk (VaR)
- Sensitivities
- Stress Testing
- Regulatory Risk Reporting
- Support business and risk teams by translating operational requirements into technical solutions.
- Assist with implementation of platform improvements and operational enhancements.
Documentation & Knowledge Management
- Develop and maintain technical documentation, runbooks, operational procedures, and troubleshooting guides.
- Document common failure scenarios and resolution procedures.
- Promote knowledge sharing and cross-training practices.
- Contribute to reducing operational dependencies through better documentation and shared ownership.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline, or equivalent professional experience.
- 3+ years of experience in:
- Platform Engineering
- Systems Engineering
- Production Support
- Site Reliability Engineering (SRE)
- Application Support Engineering
- Experience supporting batch-oriented, compute-intensive enterprise applications.
- Strong troubleshooting and root-cause analysis skills.
- Hands-on experience with:
- Linux/Unix environments
- Python and/or Shell scripting
- Relational databases and SQL
- Experience working within regulated production environments.
- Strong communication and stakeholder management skills.
- Ability to work independently while collaborating across technical and business teams.
Preferred Qualifications
- Experience supporting market risk platforms, risk analytics systems, or financial technology platforms.
- Background in financial services, capital markets, trading systems, or risk technology.
- Familiarity with:
- Enterprise scheduling tools
- Monitoring and observability platforms
- Cloud platforms and cloud services
- Automation tooling
- Exposure to market risk concepts including VaR, stress testing, and regulatory reporting.
- Experience implementing production monitoring and operational resilience improvements.
- Knowledge of ITIL, incident management, and change management processes.
Technical Skills
Required
- Linux / Unix
- SQL
- Python
- Shell Scripting
- Production Support
- Batch Processing
- Incident Management
- Platform Operations
- Root Cause Analysis
- Monitoring & Troubleshooting
Preferred
- Risk Technology Platforms
- Capital Markets Systems
- Cloud Platforms (AWS, Azure, Google Cloud Platform)
- Scheduling Tools
- Observability Platforms
- Automation Frameworks
- Market Risk Analytics
What Success Looks Like
- Become a trusted technical resource for a critical risk platform.
- Resolve production issues efficiently with minimal escalation.
- Improve platform reliability, monitoring, and operational transparency.
- Reduce manual processes through automation.
- Build strong partnerships across technology and risk teams.
- Expand documentation and shared platform knowledge.
- Contribute to long-term platform stability and modernization.
Why This Role Matters
This platform supports critical risk calculations used for enterprise decision-making, risk oversight, and regulatory compliance. The stability, accuracy, and reliability of the environment directly impact operational effectiveness and risk management capabilities. This role is instrumental in maintaining and improving a core component of the organization's risk technology ecosystem
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