Opportunity Overview Team Overview: The
Enterprise Collaboration Services Team is responsible for managing, supporting, and continuously improving Edward Jones' enterprise messaging platforms and Microsoft 365 collaboration services. This role plays a key part in ensuring reliable, secure, and scalable collaboration tools that support employees across the firm.
The ideal candidate brings strong technical expertise in Microsoft 365 and messaging platforms, paired with a growth mindset and a passion for modernizing enterprise collaboration technologies. You will support both day-to-day operations and ongoing transformation initiatives that enable current and future business needs.
What You'll Do: - Support and maintain Edward Jones Microsoft 365 applications, including Exchange and Microsoft Teams
- Provide operational ownership of enterprise email and collaboration infrastructure, ensuring availability, performance, and security
- Partner with cross-functional teams to design, implement, and configure high-quality collaboration solutions aligned to business and enterprise requirements
- Execute on technical and operational objectives with clear, effective communication across geographically distributed teams
- Contribute to platform currency, capacity management, incident/problem resolution, and project delivery
- Participate in a rotating 24x7 on-call support model, providing troubleshooting and implementation support as needed
EEO Statement Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Company Description Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Awards and Accolades At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Position Requirements What Experience You'll Need: - Bachelor's degree in Computer Science, Management Information Systems, or a related field, or equivalent practical experience
- 5+ years of experience supporting Microsoft 365 applications, Microsoft Exchange, and Microsoft Teams in an enterprise environment
- Hands-on experience with scripting and automation technologies such as PowerShell and Microsoft Graph (experience with legacy scripting is a plus)
- Experience developing, testing, and deploying scripts, automations, or software components in a Windows server environment
- Strong troubleshooting skills with the ability to work independently with minimal guidance
- Excellent communication skills, with the ability to collaborate effectively with technical peers and leaders at multiple levels
- Strong organizational skills and the ability to manage multiple tasks and priorities
Current INTERNAL home-based associates: While this role is posted as hybrid,
if selected and accepted, you may retain your home-based status . Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.
**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.** Salary Information Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
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