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IT Field Support

Syracuse, NY, US • Posted 15 hours ago • Updated 15 hours ago

Contract W2

12 Months

No Travel Required

On-site

$22/hr

K-Tek Resourcing LLC

Fitment

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Job Details

Skills

AV
Cabling
Field Service
Laptop
Software Installation
Technical Support

Summary

Job Title: IT Field Service Support

Location: Syracuse, NY 13202

Mode : Contract (6-12+ Months Possible extension)

Job responsibilities:

· Ability to travel to remote locations

· Have own vehicle to drive to different locations and support end Users / Mileage will be reimbursed.

· Will be available on call support during weekends/ holidays as per request.

· You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology.

· Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.

· Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

· Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10411276
Position Id: 9001267
Posted 15 hours ago

Company Info

About K-Tek Resourcing LLC

Vision

To be a trusted partner and advisor to our customers

Mission

At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.

Who We Are & What We Do

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. We have been consistently achieving a growth of 30% Year on Year. We have an extensive experience of working in domains including BFSI, Retail, Healthcare and Pharma, Oil & Gas, Travel & Hospitality and Insurance. The technologies we service are IT Infrastructure, Mobile Technologies, Cloud & Big Data Solutions. We understand the needs of our customers and provide them with customized solutions and resources with the tenet of being the "First Time Right".

Values

-Commitment to our customers success through Integrity

-Excellence through Quality

-Growth through customer value creation

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Contact the job poster

Aditya Chauhan

Recruiter @ K-Tek Resourcing LLC

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