PROLIM Global Corporation ( is hiring a RainFocus Training & Adoption Manager for a leading Technology customer.
RainFocus Training & Adoption Manager
US - Remote, open to onsite Menlo Park or NYC
Summary:
Drive adoption and change management for Meta's transition to RainFocus as the events platform. Partner across marketing, events, and vendor teams to onboard users, build enablement, stand up a sustainable support model, and migrate off prior platforms.
Job Responsibilities:
Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams - Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters - Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity - Serve as the primary point of contact between Meta stakeholders and the RainFocus vendor team; triage enablement workstreams - Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements - Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership - Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition
Must Have Skills
Hands-on experience administering or enabling event management platforms, specifically
Experience with Rainfocus
Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
Experience defining and tracking metrics and running programs to improve operational performance
Nice to have skills
Experience with Splast or Cvent
Strong stakeholder communication, documentation, and training delivery skills
Enablement/Change Management experience
Training experience
Marketing, specifically with events experience
Education/Experience:
5+ years of experience in change management, enablement, marketing or events operations, or program management
BA/BS degree in Marketing or Communications, nice to have but not a requirement.
Meta Marketing or Sales experience is nice, but not required.
Interested Candidates
Please send your updated resume and contact details to:
About PROLIM Corporation
PROLIM is a leading provider of end-to-end IT, PLM, and Engineering Services and Solutions for Global 1000 companies. We understand business as much as technology and help our customers improve profitability and efficiency through high-value consulting, staffing, engineering, and project management services.
Our offerings include Advisory Services, PLM Software & Services, Program Management, Solution Architecture, Training & Staffing, Cloud Solutions, Infrastructure Services, ERP Practices, Quality Assurance Services, and Engineering Services across a wide range of industries.
