Operational Resilience (Business Continuity and Disaster Recovery) Manager

Job Title: Operational Resilience (Business Continuity and Disaster Recovery) Manager Data Transformation Group

Location: Santa Clara, CA - Hybrid

Type: 6 Months Contract to Hire
Experience Level: 8+ Years

Operational Resiliency Program Coordinator

• 7+ years of overall professional experience, including at least 4 5 years supporting business continuity, disaster recovery, operational resilience, or risk management programs.
• Strong organizational and program coordination skills with the ability to manage multiple workstreams, timelines, and stakeholders
• Strong written and verbal communication skills, including the ability to document plans, procedures, and status updates clearly
• Experience working cross-functionally with business, IT, security, facilities, and third-party partners

Required Knowledge

• Working knowledge of operational resiliency principles and the resiliency lifecycle, including planning, assessment, strategy development, testing, response, recovery, and continuous improvement
• Understanding of Business Impact Analysis (BIA) processes and how BIA outputs inform recovery priorities and resilience planning
• Understanding of TIA and its role in identifying operational or technology impacts to critical services
• Understanding of Disaster Recovery (DR) plans, recovery strategies, dependencies, and testing requirements
• Familiarity with business continuity and incident response concepts, including crisis management, plan maintenance, and exercise support
• Knowledge of risk identification, issue tracking, remediation follow-up, and control documentation

Preferred Skills

• Experience coordinating plan reviews, updates, exercises, and after-action follow-up activities
• Ability to analyze data and documentation to identify gaps, inconsistencies, and improvement opportunities
• Familiarity with resilience, continuity, or risk management platforms and reporting tools
• Understanding of regulatory, audit, or compliance expectations related to resiliency and recovery programs
• Proficiency in Microsoft Office or Google Workspace, especially Excel/Sheets, PowerPoint/Slides, and document management tools

Candidate Attributes

• Detail-oriented and process-driven
• Able to work independently while coordinating across diverse teams
• Comfortable handling sensitive information with professionalism and discretion
• Strong follow-through and ability to drive tasks to completion
• Adaptable in a fast-paced environment with changing priorities