Citadel Security USA is seeking a professional and dependable Event Security Supervisor to support a variety of public and private events throughout the Eagle, Colorado area. This leadership position is responsible for overseeing event security personnel, coordinating field operations, and helping ensure a safe and organized experience for guests, staff, vendors, and venue partners.
This role is well-suited for individuals who can confidently lead teams in fast-moving environments, communicate effectively with multiple stakeholders, and adapt to changing event conditions while maintaining a high standard of professionalism.
Position Details - Location: Eagle, CO 81631
- Employment Type: Full-Time
- Compensation: Up to $26.50 per hour
- Schedule: Variable event-based schedule
- Evening shifts
- Weekend assignments
- Holiday events
- Special event coverage based on operational needs
Primary Duties Event Operations Leadership - Oversee security personnel during assigned events and venue operations
- Coordinate officer assignments and post coverage throughout each event
- Conduct pre-shift briefings covering responsibilities, venue procedures, and emergency protocols
- Monitor staffing levels and make deployment adjustments when operational needs change
- Provide leadership, direction, and real-time support to field personnel
Venue & Client Relations - Act as a liaison between event management, venue representatives, and security staff
- Maintain professional communication regarding operational updates and event concerns
- Assist with resolving guest-related issues while supporting venue policies
- Promote a positive experience for attendees, vendors, performers, and staff
- Support client expectations through consistent service delivery and professionalism
Safety & Incident Management - Monitor crowd activity and venue conditions throughout assigned areas
- Identify potential security concerns and take appropriate corrective action
- Respond to incidents, disturbances, medical situations, or emergencies according to established procedures
- Coordinate with event organizers, emergency responders, and other support personnel when necessary
- Ensure incidents are properly documented and communicated to management
Administrative & Compliance Responsibilities - Complete detailed incident reports and supervisor activity logs
- Verify compliance with company policies, post instructions, and venue requirements
- Maintain accurate staffing records and operational documentation
- Assist with post-event reviews and operational feedback when requested
- Support ongoing quality assurance efforts for event operations
Required Qualifications - Valid driver's license with an acceptable driving record
- Previous leadership, supervisory, team lead, or coordination experience
- Strong communication and interpersonal skills
- Ability to work flexible schedules including evenings, weekends, and holidays
- Professional appearance and customer-focused attitude
- Strong organizational and decision-making abilities
- Reliable attendance and punctuality
Preferred Qualifications - Experience supervising personnel in event, entertainment, or security environments
- Familiarity with crowd management and large public gatherings
- Experience interacting with venue management, vendors, and event organizers
- Knowledge of scheduling systems, reporting platforms, or workforce management tools
- Background in customer service-focused leadership roles
Equal Opportunity Employer Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
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