EDI Analyst
Location: Remote
Reports To: EDI Manager
< data-start="198" data-end="213">Overview
The EDI Analyst is responsible for supporting, maintaining, and enhancing Electronic Data Interchange (EDI) systems and integrations across the enterprise. This role requires strong technical EDI expertise, hands-on experience with JD Edwards EnterpriseOne EDI tables, and the ability to manage EDI projects, incidents, and service requests through ServiceNow. The analyst partners with internal teams, external trading partners, and third-party EDI providers to ensure reliable, compliant, and scalable EDI operations.
< data-start="735" data-end="762">Key Responsibilities
Manage EDI implementations, enhancements, and change requests from initiation through completion using structured project management methodologies.
Gather, document, and validate business and technical requirements for EDI integrations and enhancements.
Support JD Edwards EnterpriseOne 9.2 EDI tables to ensure accurate and reliable data exchange with trading partners.
Act as the primary liaison between business users, IT teams, trading partners, and third-party EDI providers.
Monitor, troubleshoot, and resolve EDI issues related to data, mappings, translations, and communications.
Manage EDI incidents, problems, and service requests through ServiceNow, ensuring timely resolution and stakeholder communication.
Perform root cause analysis on recurring EDI issues and recommend system, process, or data improvements.
Support EDI activities for enterprise initiatives such as acquisitions, divestitures, system upgrades, and site migrations.
Identify risks, gaps, and inefficiencies in EDI processes and recommend corrective actions.
< data-start="1838" data-end="1868">Required Qualifications
3 5 years of experience as an EDI Analyst or EDI Specialist in an IT, manufacturing, or supply chain environment.
Strong knowledge of EDI standards, including ANSI X12 and EDIFACT.
Hands-on experience with JD Edwards EnterpriseOne EDI tables and transaction processing.
Experience managing EDI projects using Waterfall or similar methodologies.
Proven experience managing EDI incidents, service requests, and change management through ServiceNow.
Experience working with EDI platforms such as SPS Commerce, TrueCommerce, OpenText, or similar providers.
Strong business analysis skills, including requirements gathering and documentation.
Ability to manage multiple priorities and timelines in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
< data-start="2752" data-end="2783">Preferred Qualifications
Experience with Oracle Data Integrator (ODI).
Experience supporting EDI integrations across multiple business units.
Familiarity with ITIL-based service management practices.
Experience supporting M&A-related EDI integrations.
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