Hybrid in Coppell, Texas
•
4d ago
Required Qualifications & Experience 10+ years of experience in Product Management, Cloud Telephony, or Contact Center Transformation, preferably with AWS Connect.Strong understanding of cloud-based contact center platforms, telephony systems, IVR, ACD, and workforce management tools.Proven experience managing complex technology migrations and working with cross-functional teams in a large-scale enterprise environment.Deep knowledge of AWS Connect features, APIs, and integrations with CRM and ti
Easy Apply
Full-time
$60 - $65




