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We're partnering with a growing organization to hire a Sr. Manager, Help Desk who isn't afraid to roll up their sleeves. This Sr. Manager, Help Desk will lead from the front-owning escalations, guiding a team and driving structure across a complex hybrid environment. If you're a builder, a fixer and a leader, this Sr. Manager, Help Desk role is your next move.
What You'll Do:
- Serve as a hands-on Sr. Manager, Help Desk supporting daily operations
- Lead and develop a team of IT support professionals
- Standardize processes and improve service delivery
- Manage and coordinate efforts across multiple MSP partners
- Support Nutanix, on-prem and cloud-based environments
- Contribute to Azure migration and IT modernization efforts
What's Needed?
- Prior experience as a Sr. Manager, Help Desk or IT support leader
- Strong technical background across hybrid infrastructures
- Experience with MSP oversight and vendor management
- Ability to thrive in evolving, fast-paced environments
- Strong problem-solving and communication skills
What's in It for Me?
- $120K-$150K base salary
- Direct impact on IT strategy and operations
- Opportunity to modernize systems and processes
- Stable, growing organization with long-term potential
- Leadership role with autonomy and influence
- Compensation:
- Benefits: Medical, dental, vision, 401k, PTO
- Location: Morton Grove, IL
- Work Model: Fully onsite (Monday through Friday)
If you're a Sr. Manager, Help Desk ready to lead and build at the same time, we want to hear from you.
#DICE
#LI-JH3
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.