Sr. IT Service Management Expert

Description Seeking a talented IT Support Specialist to join its team. In this role, you will leverage your expertise with ServiceNow or similar IT Service Management (ITSM) platforms to deliver exceptional end-user support and resolve technical issues efficiently. This position offers the opportunity to work in a collaborative, fast-paced environment supporting a mission-critical technology infrastructure. The ideal candidate will demonstrate strong technical knowledge, excellent communication

Overview Seeking an IT support professional to provide reliable, day-to-day technical assistance to end users in a fast-paced environment. Responsibilities Provide support for hardware, software, and connectivity issuesManage and resolve tickets using an ITSM or ticketing platformTroubleshoot and escalate issues as neededSupport system access, devices, and common productivity toolsDocument solutions and contribute to knowledge resourcesCollaborate with internal teams on support initiatives Qu

ITIL/ITSM Coordinator Chicago, IL / Dallas, TX (3 days onsite per week) No of Openings: 5 Role Overview: We are seeking highly driven Incident / Problem / Change / Release Coordinators to join our growing Service Operations team. This role is critical to ensuring operational stability across enterprise platforms. The selected candidates will take full ownership of incidents from triage through resolution coordinating across technical teams to drive timely fixes, minimize business impact, and ens

Description Sargent & Lundy is a leading consulting engineering firm specializing in the power and energy sectors. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and more. Our mission is to help clients achieve their energy goals effectively by adopting advanced technologies and sustainable practices. We are looking for a motivated Service Desk leader to join our grow