Support Specialist

Title: Support Specialist
Location: Mobile, AL     
Duration:  6 months +     
Compensation: up to $37 per hour      
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
 
Support Specialist

Summary:
The Support Specialist will be responsible for conducting thorough testing of manual letter correspondence. This role requires utilizing the letter generation system in conjunction with the system of record to perform detailed comparisons. The Specialist will verify that all data populated on the generated letters aligns accurately with the information in the system of record and meets the standards outlined in the audit checklist.

Responsibilities:

• Utilizing the manual letter generation system access letter to be audited
• Access core system and determine data location to be used for comparison
• Compare data from specific letter to be tested to system of record
• Record testing outcome either in system utilized for testing or excel spreadsheet
• Record and define defects either in system utilized for testing or excel spreadsheet
• Participate in testing based meetings and communicate findings and defects
• Collaborate with Quality Assurance team member to set up accounts and work through findings and defects.

Education:

• High School Diploma

Skills:

• Display clear and concise written/oral communication skills
• Ability to work independently with minimal supervision
• Ability to multitask
• Ability to work in fast-paced environment
• Ability to adapt to change in direction
• Ability to work with a high degree of accuracy
• Skilled in problem solving, creative thinking and decision making
• Competent PC and keyboard skills needed
• Proficient in Excel
• Proficient in Microsoft

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients'' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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