Office Administrator

We are seeking an organized and detail-oriented Office Administrator to provide general administrative support and assist the Benefits Team with daily operations. The ideal candidate will have strong customer service skills, excellent communication abilities, and experience managing administrative tasks in a fast-paced environment.

Responsibilities

• Provide day-to-day administrative support to the office and Benefits Team.

• Manage inquiry emails and ServiceNow inboxes, responding to routine questions and routing inquiries appropriately.

• Handle phone calls, correspondence, and general administrative requests.

• Maintain electronic records, filing systems, and confidential documents.

• Assist with scheduling meetings, preparing reports, and organizing documentation.

• Support office operations, including supplies, invoices, and other administrative tasks.

• Ensure requests are completed accurately and in a timely manner.

Required Qualifications

• High school diploma or equivalent.

• Strong customer service or call center experience.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Word, Excel, Adobe Acrobat, and Oracle.

• Strong organizational skills, attention to detail, and ability to multitask.

Preferred Qualifications

• Previous office administration or administrative support experience.

• Experience supporting HR or employee benefits teams.

• Familiarity with ServiceNow or similar ticketing systems.