Role Overview:
Position: Dialogflow Developer (Conversational AI)
Location: 100% Remote (USA)
Duration: 12 Months Contract
The key is that we are NOT looking for API developers but rather webhook fulfillment skills
Key Responsibilities:
Design & Development: Build and maintain conversational AI solutions using Dialogflow ES/CX, designing flows, intents, entities, and fulfillment.
Integration: Integrate virtual agents with existing enterprise systems, tools, databases, and APIs using Python to enable complex actions and real-time data retrieval.
Optimization: Tune NLU models, manage context, optimize NLP accuracy, and improve bot performance.
Generative AI: Configure and manage Playbooks, Data Stores, and RAG components.
Collaboration: Work with UX and business teams to design intuitive conversational journeys.
Testing & Analytics: Implement logging, monitoring, analytics, and automated testing.
Technical Leadership: Mentor junior developers and conduct code reviews. Required Skills & Qualifications
Strong knowledge of Dialogflow CX & Conversational Agent Builder.
Knowledge of AI/chatbot tools and frameworks.
Experience with Google Cloud Platform services: CCAI, Cloud Functions, Pub/Sub.
Skilled with APIs, REST services, and webhooks.
Understanding of NLP/NLU principles.
Familiarity with SDLC, Git, and CI/CD pipelines.
Knowledge of conversation design and ASR.
Experience with algorithms, computer vision, knowledge management, and conversational AI.
Working knowledge of HTML, CSS, JavaScript, JSON, and REST APIs.
Experience with BigQuery, MySQL, MongoDB, or similar DBs. Experience with Python, PHP, Java, Ruby, and AI languages. Education
Education Requirements: Bachelors or Masters degree in Computer Science, Engineering, or related field.
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