Training Specialist

Training Specialist

Location: Hyattsville, MD (Onsite)

Duration: 9+ Months

Interview Type : In person Interview

Job Description

We are seeking a highly skilled and experienced Technical Trainer to join our IT team.

What You'll Do:

• Learn and master HASTUS to provide ongoing support to Digital Modernization (DM) and the Bus & Rail Scheduling Operations teams
• Design, develop, and deliver technical training across multiple formats, including classroom, video, CBTs, and seminars
• Create training materials such as presentations, manuals, videos, and online resources (CBTs)
• Assess the effectiveness of HASTUS training using evaluations, feedback, and performance metrics; make necessary content adjustments
• Collaborate with subject matter experts, DM teams, and HR/Payroll to ensure training aligns with organizational goals and operational needs
• Identify and resolve trainingrelated issues
• Communicate and explain complex technical concepts clearly and concisely

What You'll Need

Required:

• 10+ years developing and designing technical training content
• 10+ years delivering technical systems training
• 10+ years in curriculum development and technical training execution
• 8+ years developing training materials such as manuals, presentations, videos, and CBTs
• 2+ years of experience with transit scheduling & daily operations systems (e.g., Trapeze or HASTUS)
• Bachelor s degree in Computer Science, Information Systems, or a related field
• Strong understanding of technical subject matter and relevant technologies
• Excellent communication, presentation, and facilitation skills
• Ability to break down and explain complex technical concepts clearly
• Ability to identify training needs and troubleshoot trainingrelated issues