IT Help Desk

Onsite Role The Service Desk is recruiting for an IT System Support Specialist whose primary duties will be to receive, review, track, troubleshoot, and resolve trouble reports related to system/application Required Skills Strong customer service skills Knowledge of Active Directory or other identity management system Experience with troubleshooting Windows systems Good verbal and writing skills for customer interaction and documentation Good problem isolation skills, and a broad general kno

Over 8 Years experience as .net Developer. Good experience in C#, .NET Framework/.NET Core, . Good experience in Asp.Net Core, Web APIs, SQL/MySQL, Batch Development. Good experience in Microservices Database Design MySQL Software Development Microsoft Visual Studio Web API .NET Core Full-Stack Development SQL Developer . Good experience in Microsoft .NET Framework Core Microservices to the AWS Cloud Entity Framework. Good experience in AWS/Azure. Good Communication skills. Thanks and Regards,

Job Purpose The Service Desk Specialist applies technical knowledge to assist users with computer problems, and monitors and analyzes the performance of platforms. The Service Desk Specialist provides technical support including hardware troubleshooting and diagnosis, software troubleshooting and installation, and information gathering to provide business solutions to keep employees and their technology operating efficiently. The Service Desk Specialist regularly resolves 80% or more of all requ

Mandatory Qualifications: 1. At least five (5) years of hands-on experience with IT infrastructure design, build, deploy, and support, focusing on desktop, laptop and peripherals management. 2. At least five (5) years of experience with design, build, deploy, and management of Desktop as a Service (DaaS) such as AWS Workspace or Windows 365 (Cloud PC). 3. At least five (5) years of experience with automation and scripting using PowerShell or Python to automate deployments and system builds. 4. A