IT Support Technician

Sacramento, CA, US • Posted 2 days ago • Updated 2 days ago
Contract W2
Contract Corp To Corp
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Active Directory
  • Customer Service
  • JIRA
  • WAN

Summary

**** Onsite Role ****

 

The Service Desk is recruiting for an IT System Support Specialist whose primary duties will be to receive, review, track, troubleshoot, and resolve trouble reports related to system/application

Required Skills

  • Strong customer service skills
  • Knowledge of Active Directory or other identity management system
  • Experience with troubleshooting Windows systems
  • Good verbal and writing skills for customer interaction and documentation
  • Good problem isolation skills, and a broad general knowledge of IT systems
  • The ability to shift topics rapidly · Working knowledge of Jira for the placing and tracking of calls.
  • A working knowledge of the of M365 on a public sector lever is desirable
  • Be familiar with concepts of enterprise level applications
  • Familiarity with WAN architecture at a higher level
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: SMARNJ
  • Position Id: 8944058
  • Posted 2 days ago
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