Summary Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
Description Logistics: BlueCross BlueShield of South Carolina
Location: This position is full-time (Monday-Friday, 40 hours per week), consisting of three days in the office and two days working from home in Columbia, South Carolina.
Position Purpose: Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
What You'll Do: - Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
- Guide both technical and customer departments in the development of the systems that support the business solution.
- Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
- Validate the business need for solutions to business problems and process improvements.
Work Environment: Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
To Qualify for This Position, You'll Need: Required Education:Degree Equivalency:- Total 6 years job-related work experience
OR
- Associate's degree plus an additional 2 years job-related work experience for a total 4 years job-related experience
Required Work Experience: - 2 years of IT business analysis experience.
Required Skills and Abilities:- Basic knowledge of standard industry practices.
- Able to acquire knowledge of procedures for the supported business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units.
- Good teamwork and interpersonal skills.
- Understands how IT affects an organization and is able to link it to business processes.
- Good analytical and conceptual skills.
- Broad understanding of test plans and test matrices, project plans, and scope and design documents.
Required Software and Other Tools: We Prefer that You Have: - Experience with Healthcare and/or Dental Claims.
- Able to influence and negotiate solutions to business problems.
- Hands experience with MS Visio and Excel.
- Has worked with Window OS.
- Bachelor's degree-in Computer Science, Business Administration, or other job related field. or 4 years of job related experience with government business and/or BCBS companies.
- Job related experience with government business and/or BCBS companies..
- Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
- Certified Business Analysis Professional (CBAP), HIPAA, LOMA.
What We Can Do for You: Our comprehensive benefits package includes:
- 401(k) retirement savings plan with company match
- Subsidized health plans and free vision coverage
- Life insurance
- Paid annual leave - the longer you work here, the more you earn.
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness programs and a healthy lifestyle premium discount
- Tuition assistance
- Service recognition
What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email or call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .
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