OverviewGovCIO is currently hiring for Senior Exchange Administrator to manage secure network operations in support of the Naval Criminal Investigative Service Agency. This hybrid role is based in Quantico, VA and requires significant on-site presence to ensure mission-critical network availability, security compliance, and performance optimization.
ResponsibilitiesEstablishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware.
- Provides regular monitoring and analysis regarding short and long-range planning for in-house systems.
- Prepares or ensures that appropriate documentation exists, including operational instructions.
- Writes or modifies basic scripts to resolve performance problems and automate administration tasks.
- Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
Client-specific responsibilities:
- Administer and maintain Exchange Server infrastructures on NIPRNet, SIPRNet and JWICS networks, includes planning for upgrades and migrations, troubleshooting system issues, supporting customers, ensuring compliance with DoD and DISA security standards
- Develop and maintain detailed system documentation, including architecture diagrams, configuration baselines and change control records
- Support RMF lifecycle activities by preparing and updating accreditation artifacts such as System Security Plans, POA&Ms, STIG updates every 90 days and as required
- Plan, install, configure, support, and optimize Microsoft Exchange Server environments for both on?premises and cloud deployments.
- Troubleshoot and resolve complex issues related to email delivery, server performance, and Outlook client connectivity.
- Provide technical support to end users for email, messaging, and collaboration tools.
- Demonstrate strong proficiency with Active Directory, DNS, Group Policy Objects (GPOs), and DHCP.
- Experienced in the configuration, administration, and support of Exchange Server, Active Directory, and Windows Server (2019/2022/2025).
- Perform on?site Tier 3 technical support for Microsoft Exchange across unclassified and classified environments.
- Proven ability to build, maintain, and optimize Exchange Server infrastructure for enterprise on?premises deployments.
- Skilled in Microsoft Exchange Server administration, PowerShell scripting, and integration with Microsoft 365 services.
- Possess a solid background in server management, networking, and enterprise email systems, supported by formal IT education and relevant certifications.
- Assist with Exchange migrations, upgrades, and patching activities under the direction of NCIS leadership.
- Contribute to the creation and maintenance of technical documentation for Exchange configurations, procedures, and operational standards.
- Experienced in managing and securing large?scale email and web security systems (including Cisco Secure Email/Web), with a focus on spam/malware prevention, phishing defense, data?loss mitigation, policy enforcement, SPF/DMARC analysis, incident response, and integration with Microsoft?based platforms.
- Participate in technical reviews and change control boards; provide expert recommendations on design modifications and security posture improvements
- Stay current with emerging technologies, DoD cybersecurity mandates, and best practices for Exchange and email operations
QualificationsHigh School with 10+ years (or commensurate experience)
Required Skills and Experience
- Clearance Required: Top Secret/SCI
- Current DoD 8570 IAT Level II certification (e.g., Security+ CE, CCNA Security, SSCP)
- Minimum 5 years of experience with Microsoft Exchange Server
Preferred Skills and Experience:
- Bachelor's degree in computer science, information technology, engineering, or related field highly preferred.
- Experience with Department of Navy networks is highly preferred
- Strong interpersonal skills, problem-solving skills, and time management skills
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Company OverviewGovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect:
- During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team
- Camera must be on
- A valid photo ID must be presented during each interview
- During the Hiring Process
- Enhanced Biometrics ID verification screening
- Background check, to include:
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary RangeUSD $145,000.00 - USD $155,000.00 /Yr.
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