Desktop/IT Support / Onsite

Chicago, IL, US • Posted 4 days ago • Updated 2 hours ago

Contract W2

On-site

$30 - $50/hr

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Professional Services
End-user Computing
Remote Support
Call Center
Leadership
HATS
OS X
Multi-factor Authentication
Communication
Customer Facing
Management
Shipping
Inventory
Microsoft SCCM
Computer Networking
Microsoft Windows
Microsoft Office
Laptop
Active Directory
AV
Audiovisual
Technical Support
Asset Management
Collaboration
Documentation

Summary

A growing professional services organization is building out a new internal IT team after transitioning away from outsourced support. This opportunity is based in downtown Chicago and focuses on end-user computing, device deployments, and onsite desktop support in a Windows and Microsoft 365 environment. This is a contract-to-hire role with long-term growth potential.

This is not a ticket-factory or call-center role. You'll be the primary onsite IT presence in the company's main office, supporting senior leadership and a highly tenured employee base that expects polished, efficient IT support. The team is small, experienced, and expanding as the company continues to acquire new businesses, making this a strong fit for someone who enjoys autonomy, variety, and wearing multiple hats.

Contract Duration: 6 - 12 Months

Required Skills & Experience

4+ years of hands-on desktop or end-user support experience
Strong working knowledge of Windows 10/11 in an Active Directory environment
Experience imaging and deploying laptops (Windows and some macOS)
User account creation and administration in Microsoft 365
Familiarity with MFA tools (Duo or similar)
Ability to work independently in an onsite office setting
Strong communication and customer-facing skills

Desired Skills & Experience

Experience managing IT depot operations (shipping, receiving, inventory)
Conference room and AV troubleshooting experience
Exposure to Intune, SCCM, or Autopilot
Basic understanding of networking concepts
Prior experience supporting executive users

What You Will Be Doing
Tech Breakdown

45% Windows / Microsoft 365 Support
30% Laptop Imaging, Deployment, and Depot Operations
15% Active Directory & Account Administration
10% AV, Conference Room, and Peripheral Support

Daily Responsibilities

70% Hands-On Technical Support
15% Administrative / Asset Management
15% Team Collaboration & Documentation

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 871000
Posted 4 days ago

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