Job#: 3028073 Job Description: Physical Security Systems Engineer (Junior - Mid Level)
Location: Austin, Texas OR Salt Lake City, UT (Partial Remote)
Employment Type: Long-Term Contract (Strong potential to convert)
Role Overview
This role is ideal for an individual early in their career with hands-on experience supporting enterprise physical security systems and an eagerness to grow in a dynamic environment. The engineer will support, maintain, and optimize the physical security technology stack, including access control, video management, reporting systems, security applications, and related integrations.
Key Responsibilities
- Administer, support, and troubleshoot Lenel OnGuard access control systems and integrated subsystems.
- Support identity, badge management, and visitor management-related security platforms and workflows.
- Maintain enterprise video management systems (VMS), ensuring uptime, reliability, and integration with access control and analytics platforms.
- Support security applications and tools such as case management, investigation management, reporting, and forensic analytics platforms.
- Manage, monitor, and optimize SQL-based databases, including data integrity, reporting, and system performance.
- Perform routine system health checks and ensure the availability of systems supported by the team.
- Support internal applications and integrations with upstream and downstream systems.
- Troubleshoot and resolve end-user issues, support tickets, and escalations in a timely manner.
- Participate in an on-call rotation to provide after-hours support as needed.
- Collaborate with IT teams on system administration, server support, networking, cybersecurity, and infrastructure dependencies.
- Document system configurations, process flows, changes, and user guides.
- Support system upgrades, patching, testing, change management, and compliance-related activities.
- Identify opportunities to simplify workflows and improve system scalability through automation and process improvements.
- Provide support for site implementations and configuration activities.
Required Qualifications
Education: A bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent practical experience is required.
Experience: 1-4 years of experience in physical security systems engineering, application support, or IT systems support is necessary.
Technical Skills:- Certification and hands-on experience with Lenel OnGuard or similar enterprise access control platforms.
- Familiarity with video management systems such as Milestone, Genetec, or Avigilon.
- Proficiency in SQL, including queries, data management, and working with relational databases.
- Understanding of system administration, networking fundamentals, and cybersecurity best practices.
Compensation & Benefits
The pay rate for this position is between $50.00 and $58.00 per hour. Please note that visa sponsorship is not available for this position.
We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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