Claims Center Business Analyst - PV W2

Job Description -

Claims Center Business Analyst

must be local to lake mary, FL

What You Can Expect as a Business Analyst II:
* Work with major functional areas of the business to understand and document change requests submitted to the IT organization
* Demonstrate knowledge of integrations with internal and external applications; Research dependencies and collaborate with solution architects and developers on system design plans
* Review and analyze how changes to business processes and/or business needs impact technical requirements across systems and the organization
* Shepherd ideas through the System Development Life Cycle (SDLC) to ensure business processes and system changes are documented, developed, tested, and successfully promoted
* Create Software Requirements Specifications (SRS), use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects
* Clarify requirements prior to delivery of documentation to the Application Delivery team
* Become a subject matter expert on Guidewire systems and system implementations
* Partner with Operations teams to triage production issues prior to development involvement
* Serve as the liaison between functional leads, development teams, and support teams
* Support User Acceptance Testing (UAT) and go-live activities as needed
* Collaborate with QA teams to ensure test cases are current, accurate, and cover alternative paths for existing and new system functionality

REQUIREMENTS:
* 4+ years of experience as an IT Business Analyst on Guidewire ClaimCenter projects, including claims lifecycle, integrations, out-of-the-box functionality, product model, business rules, and incident troubleshooting
* Strong knowledge and hands-on experience with Agile methodologies
* Proven ability to write detailed Software Requirements Specifications (SRS), use cases, and wireframes
* Experience using defect and ticketing tools such as Rally, JIRA, or similar platforms to document requirements, user stories, and defects
* Experience working daily within cross-functional teams
* Strong negotiation and facilitation skills to drive consensus across departments with competing or inconsistent requirements
* Proficiency using browser-based web development tools