IT Project Manager - DevOpsPosition Overview
The DevOps Project Manager is responsible for overseeing IT operations, technology infrastructure, and security systems to support the organization's mission. This role ensures efficient implementation of technology solutions, maintains system reliability, mitigates risk, and supports distributed teams. The position also collaborates closely with Engineering, Product, Security, Infrastructure, and Customer Success to streamline workflows and enhance overall system performance.
Key Responsibilities
IT Operations, Infrastructure & Security
- Lead day?to?day IT operations including device management, identity governance, access provisioning, and remote user support.
- Manage enterprise security tools and workflows, including SIEM alerts, endpoint protection, and compliance standards.
- Oversee incident response, disaster recovery procedures, and overall system uptime.
- Maintain cloud and on?premises infrastructure to ensure optimal performance, reliability, and scalability.
- Coordinate onboarding/offboarding, tool access, and IT workflow enablement across distributed teams.
DevOps & Cross?Functional Collaboration
- Partner with DevOps teams to define CI/CD best practices, deployment governance, and operational standards.
- Collaborate with Engineering to improve reliability, workflow automation, and build/integration pipelines.
- Maintain monitoring, logging, and observability systems to ensure operational visibility.
- Support environment management, configuration governance, and change management processes.
- Work closely with Product, Engineering, Operations, and Customer Success to improve use of IT systems and tools.
Project & Program Management
- Lead cross?functional IT, DevOps, cloud, and infrastructure projects from planning to post?implementation review.
- Develop project plans, track milestones, manage risks, and communicate progress to stakeholders.
- Facilitate Agile workflows and drive alignment across technical and non?technical teams.
- Evaluate IT workflows to identify process improvements and implement best practices.
Operational Excellence & Continuous Improvement
- Monitor IT performance metrics and KPIs, implementing corrective actions as needed.
- Support audits, remediation efforts, and security initiatives in alignment with corporate standards.
- Research and recommend emerging technologies that drive efficiency and competitive advantage.
- Lead change management efforts for new tools, systems, and processes.
Qualifications
Required
- 5+ years of experience in IT operations, DevOps program management, cloud operations, or technical project management.
- Experience working with distributed or remote teams.
- Hands?on knowledge of CI/CD pipelines and cloud infrastructure (AWS, Azure, Google Cloud Platform).
- Familiarity with monitoring/observability tools.
- Experience with Microsoft 365, Azure AD/Active Directory, endpoint management, and SIEM platforms.
- Working knowledge of DevOps tools such as Azure DevOps, GitHub, GitLab, or similar.
- Strong analytical, organizational, and problem?solving abilities.
- Ability to lead cross?functional initiatives without direct authority.
- Experience in SaaS, enterprise software, or related technology environments (preferred).
Education & Professional Background
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (required).
- Master's degree or advanced certifications a plus (ITIL, PMP, cloud certifications).
- 5-8+ years in IT, DevOps, or technology operations, including 3-5 years in IT operations management.
- Experience with Agile, Scrum, or SAFe methodologies preferred.
- Certifications such as PMP, PMI?ACP, ScrumMaster, AWS/Azure/Google Cloud Platform Cloud Practitioner, DevOps Foundation, or Lean Six Sigma are a plus.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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