UX/UI

Description

We are looking for a UX/UI specialist to support a contract engagement focused on improving a mobile loyalty experience for a real estate and property organization in Los Angeles, California. This role will shape intuitive, high-performing experiences across iOS and Android by turning user behavior insights, business goals, and brand standards into effective design solutions. The ideal candidate brings strong mobile design expertise, a data-informed mindset, and the ability to collaborate closely with agency partners and internal teams to deliver measurable product improvements.

Responsibilities:
Work alongside an external agency to assess the current loyalty app experience, evaluate recommendations, and help determine the most valuable design enhancements to pursue.
Drive the in-house design effort for approved updates across iOS and Android, ensuring each solution supports usability, engagement, and business objectives.
Examine user behavior and product performance with Loyalty and IT stakeholders to identify friction points and prioritize opportunities with the greatest impact.
Design and refine end-to-end mobile experiences such as onboarding, account creation, card connection, offer browsing, redemption paths, notifications, rewards visibility, and profile management.
Produce clear wireframes, clickable prototypes, and refined interface designs in Figma to communicate concepts and support development readiness.
Improve user flows, content structure, and interaction models to reduce abandonment and create smoother navigation throughout the app.
Partner with Engineering and Marketing teams to balance technical feasibility, mobile platform conventions, accessibility needs, and brand consistency.
Contribute to experimentation and validation efforts by supporting usability reviews, A/B testing initiatives, and iterative design updates based on feedback and results.

Requirements

At least 5 years of UX/UI design experience, including significant hands-on work designing mobile applications for both iOS and Android.
Demonstrated success improving conversion-oriented digital journeys such as registration, onboarding, activation, or opt-in experiences.
Advanced proficiency with Figma, wireframing, prototyping, and visual design documentation for product delivery.
Experience collaborating with product, engineering, and cross-functional stakeholders within agile or fast-moving delivery environments.
Strong ability to interpret qualitative and quantitative inputs and turn findings into practical design decisions.
Knowledge of customer journey mapping, interaction design, and user-centered design principles across mobile platforms.
Familiarity with accessibility best practices and maintaining consistent experiences across operating systems.
Experience with loyalty products, fintech-connected experiences, card-linking workflows, or personalization strategies is preferred.

Innovation starts with people.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.