Business Systems Analyst

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Hope you are doing Great!

Job Position   : Analyst, Business Systems

Job Location  : Santa Ana, CA

Job Duration : 4 Months

• The Analyst,  Business Systems performs business analysis, business process analysis, and systems analysis to support business improvement, technology enablement, reporting, and implementation initiatives. The role operates at the intersection of business process, requirements, data, system alignment, and stakeholder communication.
• The role partners with business users, SMEs, technology partners, product teams, data/reporting teams, and other stakeholders to understand business problems, define use cases, document current-state and future-state processes, gather requirements, and translate business needs into clear business, system, data, and technical-ready specifications.
• This position supports the Strategic Analysis Group work by helping convert business questions and use cases into practical deliverables such as process maps, use cases, user stories, requirements documentation, data dictionary entries, context diagrams, testing support materials, training documentation, and stakeholder-ready summaries.

Essential Functions:

• Participate in business analysis and systems analysis activities that support defined business needs, process improvement, reporting, data, and technology enablement efforts.
• Work directly with business users, SMEs, technology partners, product teams, data/reporting teams, and other stakeholders to understand business problems, scope, stakeholders, goals, current process, and desired outcomes.
• Support discovery activities, including working sessions, interviews, current-state reviews, stakeholder input gathering, and research.
• Analyze defined business use cases and translate business needs into business requirements, system requirements, functional and non-functional requirements, data requirements, and technical-ready specifications with appropriate guidance.
• Map current-state and future-state business processes, system processes, workflows, handoffs, dependencies, controls, pain points, gaps, and change impacts.
• Create and maintain analysis artifacts, including process maps, context diagrams, use cases, user stories, acceptance criteria, requirements documentation, technical specifications, data dictionary elements, findings, and stakeholder summaries.
• Participate in identifying business system requirements and related business/application solutions for defined business needs.
• Gather customer requirements for standard or customized system solutions and provide alternative solution options to the team or more experienced resources.
• Partner with technology, product, reporting, and data teams to make requirements clear, actionable, testable, and understandable for design, configuration, development, reporting, integrations, and implementation.
• Conduct data analysis by collecting, reviewing, interpreting, and summarizing business, operational, system, process, and reporting data to support decisions and recommendations.
• Support solution delivery through documentation, testing support, training materials, implementation support, business readiness, and post-implementation validation.
• Validate and/or create QA test cases, support testing activities, and contribute to UAT and business acceptance readiness.
• Write and maintain business, system, process, data, reporting, training, and project documentation.
• Provide training and support directly to customers or business partners as needed.
• Contribute to SAG standards, reusable templates, analysis practices, and center-of-excellence efforts as assigned.
• Perform duties outside normal work hours when required by business needs.

100% Onsite

Qualifications:

Experience:

• Typically 2-4 years of directly related experience per Analyst, Business Systems matrix. Target profile may include 3-5 years of BA/BSA, process improvement, systems analysis, data/reporting, or transformation-support experience.

Preferred Domain:

• Title, Escrow, Real Estate, Mortgage, Financial Services, Insurance, or regulated operations experience preferred.

Knowledge, Skills, and Technology:

• Solid business analysis, business systems analysis, and process improvement skills appropriate for defined business needs and moderate-scope problems.
• Ability to analyze a business use case, define the problem, identify stakeholders, document current state, define desired future state, and convert needs into actionable requirements.
• Working knowledge of business process mapping, workflow analysis, context diagrams, basic value stream concepts, controls, handoffs, and process redesign support.
• Solid requirements elicitation and documentation skills, including business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, reporting requirements, and data requirements.
• Ability to translate business requirements into technical-ready specifications for technology, product, reporting, analytics, data, and implementation teams, with review from senior resources as needed.
• Working knowledge of data analysis, reporting concepts, metrics, KPIs, data dictionaries, and relational database concepts.
• Ability to synthesize qualitative and quantitative information into findings, recommendations, stakeholder summaries, and presentation materials.
• Good written, oral, facilitation, and presentation skills, including the ability to communicate with business users, SMEs, product teams, technical teams, and management stakeholders.
• Basic to solid understanding of Agile practices, systems analysis, solution delivery, testing, UAT readiness, and implementation support.
• Ability to identify problems, research alternatives, prepare presentations, test to confirm, gain consensus, and support implementation for defined applications, processes, or functions.
• Good organizational skills and ability to manage assigned deliverables, timelines, stakeholder input, and documentation quality.
• Advanced Microsoft PowerPoint and Excel preferred; standard MS Visio, Miro, or charting tools, Microsoft Office skill set required.
• Experience using analysis, process mapping, collaboration, reporting, or AI-enabled productivity tools to improve research, analysis, documentation, and deliverable quality. 

Education:    

• Generally requires a bachelor degree in Business, Business Management, Information Systems, Technology, or a related field, or equivalent work experience.
• Minimum Degree Required: Bachelor''s Degree 

Licenses or Certificates:

• CBAP, AAC, ECBA, CCBA, Agile, process improvement, data, reporting, or related business analysis certification preferred, but not required for this Grade 30 anchor.

Skills:

• BUSINESS ANALYSIS
• BUSINESS SYSTEMS ANALYSIS
• PROCESS IMPROVEMENT
• REQUIREMENTS ELICITATION
• REQUIREMENTS DOCUMENTATION

Thanks and Regards,

Pushpa Nath