Applied AI ML Director

Job Description

Join JPMorgan Chase and help shape the future of AI-driven innovation in financial services.

As an Applied AI / ML Director in AI ML & Data Platform Team, you will lead, mentor, and inspire a team of senior AI engineers to deliver production-grade agentic AI systems. You will partner with us to define technical direction, set engineering standards, and ensure operational excellence across multiple use cases. Your leadership will drive innovation, foster a culture of experimentation and responsible AI, and help us deliver solutions that make a measurable business impact. Together, we will build the next generation of AI systems for the firm.

Job Responsibilities:

• Define and evolve agentic AI architectures, including orchestration, retrieval, memory, guardrails, and evaluation

• Act as technical authority for applied AI/ML, making architecture decisions and setting production-readiness standards

• Stay hands-on by reviewing code, prototyping complex components, and unblocking critical technical challenges

• Ensure AI/ML systems are scalable, reliable, secure, observable, and cost-efficient

• Partner with platform, data, and infrastructure teams on distributed systems and training/serving patterns

• Lead, mentor, and grow a high-performing team of applied AI/ML engineers

• Set clear technical expectations, career paths, and standards of excellence

• Foster a culture of strong engineering fundamentals, experimentation, and responsible AI practices

• Hire senior technical talent and raise the bar across the organization

• Oversee delivery of multi-agent systems that automate and scale end-to-end workflows

• Collaborate with product, risk, legal, and compliance partners to ensure solutions are innovative and deployable

Required Qualifications, Capabilities, and Skills:

• 10 years of experience building and deploying applied AI/ML systems, with significant recent hands-on work

• Experience leading and managing teams of senior engineers

• Deep understanding of machine learning and AI fundamentals, including modern generative AI and LLM-based systems

• Proven track record delivering AI/ML solutions to production at scale

• Strong familiarity with distributed systems for training, inference, and state management

• Ability to communicate complex technical trade-offs to both technical and non-technical stakeholders

• Demonstrated experience setting engineering standards and driving operational excellence

• Experience collaborating with cross-functional teams in a regulated environment

• Strong coding and code review skills in Python and modern ML frameworks

• Commitment to responsible AI practices and continuous improvement

• Ability to mentor and develop engineering talent

Preferred Qualifications, Capabilities, and Skills:

• Experience with agentic systems, multi-agent architectures, and LLM evaluation frameworks

• Experience deploying AI workloads on AWS (e.g., SageMaker, Bedrock) or equivalent platforms

• Background building AI systems in regulated or high-reliability environments

• Experience integrating user feedback loops for continuous model and system improvement

• Familiarity with financial services or asset and wealth management workflows

• Track record of hiring and developing senior technical talent

• Experience fostering a culture of experimentation and innovation

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

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About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.