Service Desk Technician

Chicago, IL, US • Posted 8 hours ago • Updated 8 hours ago
Contract W2
On-site
$35 - $40/hr
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Service Desk
  • Technical Support
  • Remote Support
  • Microsoft Windows
  • Microsoft Office
  • Laptop
  • Printers
  • Mobile Devices
  • Computer Hardware
  • Active Directory
  • Microsoft Exchange
  • Virtual Private Network
  • Dragon NaturallySpeaking
  • DNS
  • DHCP
  • Communication
  • Customer Service
  • Videoconferencing
  • Law
  • Professional Services

Summary

A professional services organization is looking to bring on a Service Desk Technician to provide hands-on technology assistance to employees in an office environment. You will support Windows computers, Microsoft Office applications, mobile devices, printers, and other workplace technology while troubleshooting and resolving day-to-day technical issues.

You'll also assist with laptop and desktop deployments, conference room and video conferencing technology, hardware installations, and equipment replacements. This is a great opportunity for someone who enjoys working directly with users and providing responsive technical support in a fast-paced professional environment. If you are interested in this Technical Support Technician opportunity, please apply now.

Required Skills & Experience
  • 3+ years of IT support, desktop support, or similar hands-on technical experience
  • Strong troubleshooting experience with Windows PCs and Microsoft Office
  • Experience supporting laptops, printers, mobile devices, and common workplace applications
  • Familiarity with hardware imaging, configuration, and deployment
  • Working knowledge of Active Directory, Exchange, VPN, DNS, and DHCP
  • Strong communication and customer service skills
Desired Skills & Experience
  • Experience supporting video conferencing and conference room technology
  • Ability to independently balance multiple support requests and priorities
  • Previous experience supporting users within a law firm or professional services environment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 888132
  • Posted 8 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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