NC HIEA RHT Provider EHR Support Specialist

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Job Position   : NC HIEA RHT Provider EHR Support Specialist

Job Location  : Raleigh, NC

Job Duration : 12 Months

Complete Description:

• The NC HIEA RHT Provider EHR Support Specialist is a key technical role supporting North Carolina’s Rural Health Transformation Program (RHTP). This position focuses on assisting rural and underserved healthcare organizations in connecting to, and fully utilizing, NC HealthConnex, the state’s health information exchange. The Specialist provides expertise in Electronic Health Records (EHRs), healthcare interoperability, clinical workflow integration, and data quality improvement to ensure providers submit accurate, standards‑aligned clinical data that supports statewide care coordination and population health goals. Additionally, this role will assist rural providers utilizing NC HealthConnex tools and exchange services, such as NC*Notify and the NC HealthConnex provider clinical portal.

Key Responsibilities

• EHR Integration & Technical Onboarding
• Lead rural provider onboarding to NC HealthConnex, guiding organizations and EHR vendors through connection requirements, HL7 v2 exchange, C‑CDA/CCD exchange, and services such as NC*Notify.
• Conduct technical assessments of EHR capabilities, interface configurations, and data extraction workflows to identify readiness gaps and implementation needs.
• Coordinate with internal NC HIEA and technical teams to support integration tickets, clarify requirements, and address data ingestion or transformation issues.

 Skill Required / Desired

• Experience with Electronic Health Record platforms such as Epic, Cerner/Oracle Health, Allscripts/Veradigm, or NextGen. Required 5 Years
• Proficiency with healthcare interoperability standards including HL7 v2, C-CDA, CCD, FHIR, and USCDI. Required 5 Years
• Experience validating structured clinical data and troubleshooting EHR integration issues. Required 5 Years
• Ability to interpret clinical workflows and map them to data exchange requirements Required 3 Years
• Strong communication skills with the ability to explain technical topics to non-technical stakeholders. Required 3 Years
• Knowledge of HIPAA and health information privacy/security requirements. Required 3 Years
• Experience supporting HIE onboarding, healthcare interoperability projects, or multi-vendor EHR environments. Desired 3 Years
• Experience with SQL, interface engines, or data mapping tools. Desired 3 Years
• Familiarity with state or federal digital health programs such as NC HIEA initiatives, Medicaid QPHE, or NCQA DAV. Desired 3 Years
• Experience working with rural or underserved provider settings. Desired 3 Years

Thanks and Regards
Pushpa Nath