Business Analyst

Key Responsibilities

• Document the existing requirements of the CAI application and verify all key functionality is accounted for.
• Prioritize requirements and link them to legislative/policy requirements where applicable.
• Work with various business units and make recommendations for system improvements.
• Propose new features that bring business value to the system.
• Work directly with the Product Manager in the translation of business requirements into clear user stories and define the acceptance criteria.
• Assist in analyzing technical approaches, including potential platform, architecture, and integration decisions, as needed.
• Work with the Product Manager as needed to ensure business requirements are clearly understood by the technical delivery team.
• Support change management, user adoption, and training efforts related to the modernized solution as needed.
• Ensure the product aligns with Commonwealth and PA PUC standards for security, accessibility (WCAG), data privacy, and compliance.
• Help identify risks, dependencies, and impediments.
• Provide regular status updates and recommendations to IT leadership and business sponsors.