Role: End User Support Analyst Location: Jersey, NJ (Hybrid - 3 days) Duration: Conttract Note: Language: Japanese and English (Both English and Japanese language skills as well as cultural fluency are strongly required) Required Qualification: Qualifications Bachelors degree in Information Technology, Cyber Security, Computer Science, or related discipline 5 + years of experience working in the Cybersecurity Operations or Information Security Relevant technical and industry certifications, su

Job Description: Site IT Operations & Service Governance LeadLocation: Raritan, NJ (Onsite)** Duration: Contract through June 2027**SummarySenior Site IT Leader responsible for IT Operations, ITSM, Infrastructure Management, Incident Management, Change Management, Vendor Management, ServiceNow, JIRA, Disaster Recovery, and SLA Governance.ResponsibilitiesOwn end-to-end Site IT Service Delivery & IT OperationsLead ITIL Incident, Problem, and Change ManagementManage Major Incident / Command Center

L2/L3 Java Production Support lead Jersey City, NJ (Need local only) FTE only Key Responsibilities Technical & Application Support Leadership Lead L2/L3 production support for Java/Spring Boot microservices-based applicationsOwn incident, problem, and change management for supported applicationsPerform root cause analysis (RCA) and drive permanent fixesEnsure application availability, performance, resiliency, and securityGuide the team on microservices design, troubleshooting, and optimizationS

IT Support Manager, Onsite, Warren, NJ The IT Support Manager is responsible for managing and overseeing onsite IT support operations for a global account serving a USA-based client. This position ensures consistent, high-quality deskside support across multiple global locations, driving operational excellence, process improvement, and alignment with Service Level Agreements (SLAs) and client expectations. The IT Support Manager will lead technical teams, coordinate governance and reporting, a