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IT Support Technician/Construction/Windows 365/Michigan City, IN, LOCAL

Michigan City, IN, US • Posted 9 hours ago • Updated 9 hours ago

Full Time

On-site

$90000 - $110000/yr

Fitment

Dice Job Match Score™

🧠 Analyzing your skills...

Job Details

Skills

Recruiting
Instrumentation
Data Centers
Manufacturing
Bridging
Real-time
ROOT
Laptop
Computer Hardware
Communication
Physical Layer
Data Link Layer
Microsoft Windows
Microsoft Office
Computer Networking
DHCP
Technical Support
Provisioning
Collaboration
Offshoring
Help Desk
SAP BASIS

Summary

Our client is hiring an Onsite IT Support Technician for a short-term contract role based onsite in Michigan City, IN. Our client is a global manufacturer of precision measurement and control instrumentation, supporting industries like manufacturing and data centers. This role operates in a Windows / Microsoft 365 / Intune environment, supporting a manufacturing facility.

This is a true "boots on the ground" role with an offshore help desk and infrastructure team already in place, meaning this position sits squarely in the L2 space, bridging the gap and handling anything that requires hands on support. What matters most here isn't just doing the work but how you think through it: real time troubleshooting with users, understanding basic networking concepts like DHCP, knowing when and how to escalate, and asking the right questions to get to root cause quickly.

Required Skills & Experience

Strong Windows desktop support experience
Microsoft 365 environment experience
Hands-on with Intune, including device enrollment, provisioning, and deployment
Experience with laptop/desktop setup and imaging
Ability to troubleshoot hardware, software, and basic network issues
Strong end user support and communication skills

Desired Skills & Experience

Understanding of DHCP and basic networking concepts
Clear grasp of L1 vs. L2 vs. infrastructure responsibilities
Ability to triage issues and determine the appropriate escalation path
Ability to explain technical concepts clearly while assisting users

What You Will Be Doing
Tech Breakdown

Windows / Microsoft 365 / Intune environment
Manual and Intune-based device provisioning/deployment
Basic networking troubleshooting (DHCP, connectivity issues)

Daily Responsibilities

~70% Hands-On End User Support & Troubleshooting
~20% Device Provisioning & Deployment (manual and Intune)
~10% Triage & Coordination with Offshore Help Desk and Infrastructure Team

The Offer

Competitive hourly contract rate

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 880650
Posted 9 hours ago

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