Conversion Analyst

The Deposit Analyst position carries a broad range of responsibilities and works closely with clients using the Fiserv Signature core banking platform. 

This is a client-facing role that combines relationship building, business analysis, and the ability to learn complex banking and deposit servicing processes. 

This role helps guide financial institutions from competitor platforms onto the Fiserv Signature core system by aligning deposit conversion work with servicing processes, business rules, and operational needs. 

You will analyze converted deposit data, review setup and mapping results, and use reporting and query tools to validate client deposit information and support accurate conversion outcomes. 

The Deposit Analyst demonstrates attention to detail, thrives in dynamic environments, and is comfortable working directly with clients during important implementation milestones. 

You will serve as a key client-facing representative during onsite and remote implementation activities, helping clients understand conversion results and prepare for operational transition. 

The ability to interpret deposit data elements, explain conversion findings, and connect system outputs to servicing and operational impact is central to success in this role. 

You will work with internal conversion teams and bank clients to resolve data issues, lead meetings, and support successful implementations and client experience. 

Partner with internal conversion teams and client stakeholders to resolve deposit data mapping, balancing, and reconciliation issues, with emphasis on operational accuracy and servicing readiness. 

Travel onsite to bank clients to review conversion results, balance deposit portfolios and related reports, validate servicing data, and support operational readiness for implementation. 

Train bank clients on deposit operations workflows, back-office servicing processes, and day-to-day use of the Signature software platform. 

Lead onsite and remote meetings with clients to review requirements, discuss findings, and coordinate implementation activities. 

Use reporting and query tools to analyze deposit accounting and servicing data, validate conversion accuracy, investigate discrepancies, and support issue resolution. 

Support setup of deposit-related parameters and business rules within Signature and translate competitor system deposit data into target-state servicing and operational requirements. 

Some weekend work and travel are required to support balancing activities and successful client conversion events. 

Go-live conversion events may require additional hours, as needed, to help ensure a successful transition to Fiserv Signature. 

Bachelor’s degree or equivalent work experience, or a comparable educational background. 

Minimum of 1 year of experience in banking, deposit operations, deposit servicing, or a related financial services environment is strongly preferred. 

MS Office proficiency is required, including strong Excel skills.  

Experience with banking platforms, deposit data validation (Checking, Savings, Certificates, Retirements), reconciliation, exception research, or implementation support is preferred but not required. 

Signature core knowledge preferred 

Prior conversion experience preferred 

Some travel time may be expected at the client’s request 

Weekend work will be required for approximately 6-8 weekends per year