As a Data Governance Foundation Lead Analyst within our Global Liquidity data team, you will play a critical role in driving accountability, compliance, and sustainable change across complex, multi-stakeholder environment. Bringing deep expertise in issue management and a sharp analytical mindset, you will own the end-to-end identification, escalation, remediation, and closure of issues, challenging partners to implement scalable, root-cause solutions that drive continuous improvement at a global scale. The ideal candidate is dynamic and adaptable, with the executive presence and communication skills to distill complex governance concepts into clear narratives for senior stakeholders and cross-functional leadership.
Responsibilities: - Oversee end-to-end issue management processes, from identification and escalation through remediation, tracking, and resolution, ensuring adherence to Citi's Data Governance Policy standards at every stage
- Manage Business/Function Quality Control engagement over the complete lifecycle of high-impact issue remediations and primary remediation programs, while ensuring compliance with all relevant regulatory requirements and internal policies
- Manage a comprehensive tracking and reporting issue inventory, including issue quality metrics for visibility on control gaps, Issues quality control processes, risk highlights, and escalating concerns.
- Leverage analytics to assess remediation trends, identify key risks, and develop insights that inform correction action plans, integrating lessons learned to drive continuous improvement and timely issue closure.
- Challenge key stakeholders to deliver scalable, sustainable solutions that address root causes globally, rather than short-term workarounds.
- Engage directly with Subject Matter Experts, stakeholders, and cross-functional partners to gather information, resolve data quality gaps/issues from start to finish, ensuring timely follow-up, clear communication, and well-documented metrics and reporting
- Support and coordinate with business lines and global functions on enterprise Data Governance strategy roll out, including updates to existing Data Governance issue management policies.
- Maintain current and comprehensive knowledge of data governance principles, regulatory expectations, and evolving data governance best practices
- Gather and synthesize metrics on existing Data Governance and/or Data Risk and Controls principles, policies, practices and standards
- Collaborate with colleagues to ensure timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes
- Lead internal negotiations and influence outcomes across business lines and global functions without direct authority
Recommended Qualifications:
- 6-10 years relevant experience in Data Governance/ Data Management/ Process Engineering or related area with strong leadership, decision-making, and problem-solving skills.
- Deep, working knowledge of Data Governance structure, issue management lifecycle, compliance requirements, and enforcement mechanisms
- Strong sense of accountability and ownership with strong results orientation
- Keen understanding of enterprise systems, including database structures and how information moves between systems. Ability to interpret process flows and engage effectively with technology partners.
- Demonstrated ability to work independently, prioritize effectively, and drive work forward while managing competing priorities under tight deadlines
- Proven track record of owning issues and delivering end to end solutions with ability to anticipate and balance needs of multiple stakeholders while monitoring tight deadlines or unexpected requirement changes
- Ability to communicate effectively to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Proven ability to handle ambiguity and complexity and be able to deliver on multiple responsibilities.
- Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
- Collaborate effectively by building partnerships and working well with others to meet shared objectives
Education:- Bachelor's/University degree, Master's degree preferred
Job Family Group: Data Governance
Job Family:Data Governance Foundation
Time Type:Full time
Primary Location:Jacksonville Florida United States
Primary Location Full Time Salary Range:$113,840.00 - $170,760.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Constructive Debate, Data Governance, Data Management, Data Quality, Internal Controls, Management Reporting, Policy and Procedure, Program Management, Risk Controls and Monitors, Risk Management.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:jun 04, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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