IT Project Manager

We are seeking an experienced IT Project Manager to lead and coordinate the implementation of a Clinical Demand & Operational Planning solution for a Clinical Supply Chain organization. The role will be responsible for end-to-end project planning, scope and schedule management, solution oversight, documentation governance, requirement and issue tracking, RAID management, stakeholder coordination, and meeting facilitation. The ideal candidate will bring strong project management discipline, clinical supply chain process understanding, and experience delivering enterprise planning, supply chain, or life sciences technology implementations.

Key Responsibilities

• Project Planning and Initiation: Define project objectives, scope, success criteria, milestones, deliverables, assumptions, dependencies, and governance structure for each phase of the Clinical Demand & Operational Planning implementation.
• Milestone and Success Criteria Management:Establish measurable success criteria for key milestones such as discovery, design, build, testing, data migration, user acceptance testing, training, go-live, and hypercare.
• Scope Management: Manage the approved project scope, validate business and technical requirements, monitor scope changes, assess impacts, and ensure changes are reviewed and approved through the defined governance process.
• Schedule Management: Develop, maintain, and track an integrated project plan covering timelines, dependencies, critical path, deliverables, resources, and milestone completion.
• Solution Design Oversight: Coordinate with business stakeholders, solution architects, functional consultants, technical teams, and vendors to ensure the solution design aligns with clinical supply chain planning processes, compliance expectations, and operational needs.
• Data Migration Oversight: Support planning and tracking of data migration activities, including data readiness, cleansing, mapping, validation, reconciliation, and cutover preparation.
• Project Documentation: Maintain project documentation in alignment with the Unity process and organizational standards, including project plans, status reports, decision logs, design approvals, requirement traceability, meeting notes, and sign-off records.
• Requirement and Issue Tracking: Track business requirements, functional gaps, configuration decisions, defects, issues, and action items to closure using approved project management and delivery tools.
• RAID Log Management: Own and maintain the Risks, Assumptions, Issues, and Dependencies log; drive timely escalation, mitigation planning, ownership assignment, and resolution tracking.
• Cross-Functional Coordination: Coordinate activities across business, IT, clinical operations, supply planning, quality, regulatory, data, integration, validation, testing, training, and change management teams.
• Resource Coordination: Track resource requirements, availability, allocations, dependencies, and constraints; work with leadership to address resource gaps and delivery risks.
• Meeting Facilitation: Plan, facilitate, and document project meetings, including workstream meetings, design workshops, status reviews, RAID reviews, steering committee updates, and stakeholder alignment sessions.
• Status Reporting and Governance: Prepare clear and concise project status reports covering progress, milestones, risks, issues, decisions, dependencies, budget/resource concerns, and upcoming priorities.
• Stakeholder Communication: Act as a central coordination point between business users, IT teams, implementation partners, vendors, and leadership to ensure alignment, transparency, and timely decision-making.
• Testing and Go-Live Support: Coordinate system integration testing, user acceptance testing, defect triage, business readiness, cutover planning, go-live execution, and hypercare support activities.

Required Skills and Experience

• Strong experience managing IT implementation projects in life sciences, pharmaceutical, clinical operations, supply chain, or regulated environments.
• Experience with demand planning, operational planning, clinical supply planning, inventory planning, S&OP, supply chain control tower, or enterprise planning platforms.
• Proven ability to manage project scope, schedule, milestones, risks, issues, dependencies, and stakeholder communications.
• Working knowledge of clinical supply chain processes, including study demand forecasting, supply planning, packaging, labeling, distribution, inventory visibility, and site/depot supply coordination.
• Experience working with cross-functional teams across business, IT, data, integrations, validation, quality, regulatory, vendors, and implementation partners.
• Ability to translate business needs into structured project plans, requirement trackers, action logs, RAID logs, and executive-ready status updates.
• Strong documentation discipline and familiarity with structured delivery methodologies, governance processes, and project lifecycle controls.
• Excellent communication, facilitation, problem-solving, stakeholder management, and escalation management skills.
• Experience with project management tools such as Microsoft Project, Azure DevOps, Jira, Smartsheet, Planview, ServiceNow, or similar platforms.
• Ability to operate in a fast-paced environment, manage competing priorities, and drive delivery outcomes with minimal supervision.

Preferred Qualifications

• Bachelor’s degree or Higher in Information Technology, Computer Science, Supply Chain Management, Life Sciences, Business Administration, or a related field.
• Project management certification such as PMP, PRINCE2, Scrum Master, Agile, or equivalent is preferred.
• Experience implementing planning platforms or supply chain solutions such as o9, Kinaxis, SAP IBP, Oracle, Blue Yonder, Anaplan, or similar tools is an advantage.
• Prior experience supporting global clinical supply chain, pharmaceutical, biotechnology, CRO, or clinical trial technology programs is highly desirable.